A recent study by VitalSmarts, a Top 20 Leadership Training Company, has found that more than a quarter (27 percent) of those who experience discrimination at work report the bias to be common, impactful, and beyond their ability to manage. The result of this triple threat of factors leads to frustration, stress, depression, and helplessness on the job. To measure the impact … [Read more...] about Discrimination at work: Prevalent yet subtle workplace bias erodes productivity and engagement
Your career
How to start a new job as the firm’s manager, not just as its top staffer
Advice to the new administrator: "The first few weeks of the job are very, very important and you have to use them well because you can't get them back." Using them well means establishing a professional management relationship with the partners, finding out what the partners expect of their administrator, and showing staff what's expected of them, says attorney T. Hensley … [Read more...] about How to start a new job as the firm’s manager, not just as its top staffer
Want to retain your top employees? Look to your exit interviews
According to the Employee Retention Report published by Work Institute, a leader in workforce intelligence, research and consulting, over 75% of the reasons employees leave their jobs could have been prevented by their employer. The recently released report reveals the truth about the employee marketplace, separates fact from fiction when it comes to why employees leave their … [Read more...] about Want to retain your top employees? Look to your exit interviews
5 ways to end generational stereotyping in your organization
By Dr. William A. Schiemann bio These days, the Millennial Generation is hyped, perhaps even more than Baby Boomers were hyped in the 1950s and 1960s. As I meet with executives around the globe, there is widespread confusion and misunderstanding about generational differences. This is creating stereotypes that are inappropriate, rarely true, and costing … [Read more...] about 5 ways to end generational stereotyping in your organization
What we’re overlooking when it comes to time management
By Brady Wilson bio Many times, I've seen business leaders send their employees off to time management courses in the hopes that the training will help increase engagement and productivity. Many times, I've seen those same leaders show bewilderment when the training doesn't seem to have any impact—or worse yet, results in employees being less engaged and less … [Read more...] about What we’re overlooking when it comes to time management
Growing your law firm with a carefully crafted blog
By Brenda A. Barnes bio First, there were firm newsletters. Law firms sent them out as a way to build community among existing and prospective clients. They were a branding tool that also fostered loyalty. Then, the internet accelerated that formula, allowing law firms to not only save money on print and mailing, but also push this content marketing vehicle out … [Read more...] about Growing your law firm with a carefully crafted blog
A dozen bugaboo words to cogitate
Here are a dozen words that get mispronounced and misused so much that the wrong form can sound as good as the right one. Aesthetic. There's a th in the middle, so it's pronounced as-THE-tic. It's not as-TE-tic. Height. It doesn't have a th at the end. A box may have length, width, breadth, and depth, but it doesn't have heighth. It just has height. Asterisk. Keep the … [Read more...] about A dozen bugaboo words to cogitate
Why your latest management decision failed
When making significant decisions, have you noticed how difficult it is to come to a rational decision, even with a mastery of facts and employing logical thinking? Have you noticed that at every step of the process, there are players who push back, so that even the most obvious decisions become tortured? What's going on here? Did you ignore the social space? According to … [Read more...] about Why your latest management decision failed
The heat is on: Six in 10 employees report increased work stress
Are your employees having trouble "keeping calm and carrying on" at work? If so, they're in the majority. More than half (52 percent) of workers said they are stressed at work on a day-to-day basis, and 60 percent reported work-related pressure has increased in the last five years, according to a new survey by staffing firm Accountemps. Their concerns are not lost on … [Read more...] about The heat is on: Six in 10 employees report increased work stress
16 quick ideas to make you a better manager
1. Reduce the interruptions. During busy times, move the chair around so the back is to the door. People hesitate to interrupt when they can't make immediate eye contact with the administrator. Stand up when people come on and stay standing. As long as the administrator is standing, the visitor won't start up a long conversation. Put a few books in the visitor's chair so … [Read more...] about 16 quick ideas to make you a better manager