The Americans with Disabilities Act does not require it, but good manners do—proper etiquette toward persons with disabilities, both clients and employees. Mistakes in manners often occur in professional offices. Here are some of the more common blunders to watch for: 1 The handshake A common error is not offering to shake hands with a client or employee who has a hand … [Read more...] about Make sure your staff follow these 5 basic rules when dealing with clients or employees with disabilities
Working with lawyers
Firm benefits from employee benefits
A firm's attention to employee satisfaction has earned it the ranking of best place to work in the state—for five years in a row. The recognition program is sponsored by the state Chamber of Commerce, and the firm has been at first place since it began. According to the human resources manager, there are four items that stand out in what the firm provides for both staff and … [Read more...] about Firm benefits from employee benefits
For long-term survival, watch for the downfalls that cause partner splits
A partner split is like a marital split – expensive and hard to get over. Also like a marital split, it can often be avoided by knowing the elements that cause it and taking steps not to go down those roads, says Robert Denney, a Wayne, PA, management and planning consultant for professional offices. Why do partners split? For a number of reasons, he says. But money is … [Read more...] about For long-term survival, watch for the downfalls that cause partner splits
The link between technology and your firm’s continued success
Technological innovations and the movement toward specialization are two of the key drivers of change in the legal field today, according to Future Law Office 2020: Redefining the Practice of Law, a new report from legal staffing and consulting solutions firm Robert Half Legal. Three in 10 (34 percent) lawyers surveyed for the annual research project said emerging … [Read more...] about The link between technology and your firm’s continued success
Rethinking retention: A user experience approach to keeping great people
As traditional retention incentives become unsustainable, organizations are looking for new ways to attract and retain the best talent. In their recently released insights paper "Rethinking Retention: A User Experience Approach to Keeping Great People." ManpowerGroup Solutions provides a fresh perspective on retention, using a method most commonly found in product and service … [Read more...] about Rethinking retention: A user experience approach to keeping great people
Six ways your firm’s information may be gridlocked
In today's new world of work, organizations rarely lack information. Unfortunately, according to research from Ricoh and IDC, what today's organizations do lack is quick access to their information, which is usually gridlocked and unavailable. Ricoh USA and IDC conducted Web-based interviews of nearly 300 companies in the United States and found six ways that corporate … [Read more...] about Six ways your firm’s information may be gridlocked
Five surprising findings on the attitudes and behaviors of Gen Z at work
They want to drive to their jobs, head into their private offices, and meet face-to-face with colleagues before calling it a day—hopefully, not too late, since work-life balance is their primary career concern. Sound like a baby boomer, or even Gen X? On the contrary, these are the work preferences expressed by more than 770 members of Generation Z (those born between 1990 … [Read more...] about Five surprising findings on the attitudes and behaviors of Gen Z at work
How to create a culture of professional development and keep your top employees
Rather than working their way up the corporate ladder, top talent is more often looking for jobs that enable them to develop their skills and increase their value in a future role, according to a new report released by Right Management, the global workforce consulting arm of ManpowerGroup. "Fulfilling Careers Instead of Filling Jobs" suggests that companies can significantly … [Read more...] about How to create a culture of professional development and keep your top employees
Don’t kill your professional prose with these 10 errors
Those who work in the legal industry generally communicate professionally, clearly, and correctly. But no one's perfect. How many of these errors have made their way into your written communications? 1. Lie v. lay. These get misused so much that when someone finally does get them right, it's noticeable. Lie = lie down to sleep. Lay = lay something down. People lie down and lie … [Read more...] about Don’t kill your professional prose with these 10 errors
Asking for a raise
One of the most frequently asked career questions is, "What is the best way to ask for a raise?" Not surprising, a frequently asked management question is, "What are best practices when it comes to employees asking for a raise?" Answers to these two questions actually have a lot of overlap. Think about the times staff members approached you for a raise. When did they make a … [Read more...] about Asking for a raise