By Lynne Curry Question: I like my new job, my supervisor, and my coworkers, except for a woman I’ve nicknamed “the queen.” The problem began as soon as my first all-hands meeting ended. Several of my coworkers invited me to have drinks with them after work. The queen overhead because she and I were heading into a pre-planned meeting that lasted until the end of the … [Read more...] about You should learn your way around office politics
Topics
Why “Thank You” Matters More Than You Think
It’s easy to get swept up in the to-do lists, reports, scheduling, and troubleshooting that fill an office manager’s day. You’re juggling a hundred moving pieces, and just getting through the day without a printer jam or a staff meltdown feels like a win. But amid the whirlwind, there’s one small habit that can make a big difference—for morale, for relationships, and even for … [Read more...] about Why “Thank You” Matters More Than You Think
7 Ways to Manage the Midnight Pings
You’re brushing your teeth. Your phone buzzes. It’s your boss. You’re making dinner. Ping. Still your boss.You’re in bed, face mask on, finally relaxed. Ding. Guess who? If your boss seems to believe that email has no off-switch, you’re not alone. In today’s hyper-connected world, the line between “at work” and “off-duty” can blur fast—especially when the … [Read more...] about 7 Ways to Manage the Midnight Pings
Harnessing the Potential of Legal Project Management in Your Law Office
Legal work isn’t just about knowing the law—it’s about managing the people, processes, and timelines that keep cases and clients moving forward. That’s where legal project management (LPM) comes in. It’s not just a buzzword borrowed from the corporate world. When applied in a law firm setting, LPM can bring structure, predictability, and profitability to your operations—and … [Read more...] about Harnessing the Potential of Legal Project Management in Your Law Office
Why Your Law Firm’s Website Must Be Mobile-Friendly (and Other Design Trends You Shouldn’t Ignore)
In today’s legal marketplace, your website is often a client’s first impression of your firm. It’s your digital front door—and if that door is clunky, slow, or hard to navigate on a phone, potential clients may never walk through it. Mobile-friendly design isn’t just a tech upgrade anymore—it’s a business necessity. And it’s only one of several key trends shaping the way … [Read more...] about Why Your Law Firm’s Website Must Be Mobile-Friendly (and Other Design Trends You Shouldn’t Ignore)
Want to Work Smarter, Not Harder? AI Can Help You Do Just That
Artificial intelligence isn’t just for tech wizards and big law firms anymore—it’s quickly becoming a must-have tool in legal administration. Whether you're juggling scheduling, document management, billing, or legal research support, AI can help you streamline the busywork and free up time for higher-value tasks. And the best part? You don’t need a tech background to get … [Read more...] about Want to Work Smarter, Not Harder? AI Can Help You Do Just That
Sample client intake checklist
Client Information Full Name of Client: Date of Birth: Gender: Contact Information: Mailing Address: Phone Number: Email Address: Preferred Method of Contact: Case Information 5. Type of Case: Case Number (if applicable): Date of Incident (if applicable): Jurisdiction (City/County/State): Opposing Party (if known): Referring … [Read more...] about Sample client intake checklist
10 Good Things to Work on in June: A To-Do List for Law Office Managers
June is a bit of a transitional month in many law offices. Court schedules might be lighter, attorneys may start planning summer vacations, and support staff might have more flexibility in their workload. For a law office manager, this makes June an ideal time to catch up, clean up, and plan ahead. Here are ten productive projects you can focus on this month to set the tone for … [Read more...] about 10 Good Things to Work on in June: A To-Do List for Law Office Managers
Billing: Should You Keep It In-House or Go Outsourced?
The decision to outsource billing in law offices varies depending on the size, specialization, and resources of the firm. While some law offices handle billing in-house, others choose to outsource this function to streamline processes and reduce administrative burdens. Here’s an overview of trends and considerations when it comes to law offices and outsourced billing: Why Some … [Read more...] about Billing: Should You Keep It In-House or Go Outsourced?
What payment methods do your clients want?
As a law office administrator, you know that handling client payments efficiently is key to maintaining a smooth and professional practice. But in today’s fast-evolving financial landscape, traditional payment methods might not always cut it. Clients are looking for more flexibility, convenience, and security when it comes to settling their bills. Offering diverse payment … [Read more...] about What payment methods do your clients want?