Terminations are what spark the vast majority of today's employment law claims, says employment defense attorney Shari Lane. That's one area where managers can't afford to make mistakes. Step back before pulling the trigger Safety starts with two obvious precautions, Lane says. First, review the record. Make sure it explains what has led to the decision. If there's not … [Read more...] about How to keep the office safe from employment law claims when a staffer gets fired
Compliance
Paid sick leave and what law office managers need to know
Currently, there is no federal law that requires private sector employers, including law offices, to provide paid or unpaid sick leave, explains a new report from XpertHR, an online service for HR professionals from Reed Business Information. Without federal legislation in place, however, several states and local jurisdictions have taken matters into their own hands by … [Read more...] about Paid sick leave and what law office managers need to know
Avoid the lawsuit lurking in your employee handbook
An employee handbook can be more than a document outlining office procedures and standards. In some cases, the handbook can be seen as an implied contract between the employer and employee. And that implied contract could muddy the waters when it comes to firing an employee. An implied employment contract Most offices operate under employment at will—or think they do. … [Read more...] about Avoid the lawsuit lurking in your employee handbook
Model Policy: Workplace Bullying Policy
Why you need this model policy: Your firm is committed to the goal of ensuring that all of its employees are treated with dignity, civility, and respect in the workplace. Bullying behavior is not compatible with this commitment. How this model policy helps you: This model policy explains what bullying is and helps you communicate to all employees that bullying behavior will … [Read more...] about Model Policy: Workplace Bullying Policy
Good managers must always watch for bad behavior
By Steve M. Cohen bio I'm sure that many office managers sometimes feel like a Kindergarten teacher. Even with the best team, there's always one or two people who rub each other the wrong way or seem to have more than their share of complaints—either complaints about what they do or say, or what others do or say to them. Ultimately, no one can promise you much more than … [Read more...] about Good managers must always watch for bad behavior
How document automation can save you thousands
Does your firm use document automation tools? If not, you’re not alone. According to a survey conducted in 2013 by the International Legal Technology Association, a whopping 62% of law firms surveyed reported not using a document automation system. But when you think about how much time your team spends assembling variations of the same documents every day, automating the … [Read more...] about How document automation can save you thousands
Seven guides for a safe and somewhat pleasant firing
Firing is the most dangerous action a manager ever takes. "Yet almost everybody does it poorly," says Joseph Godwin, a management consultant with F&H Solutions Group, a human resources consulting firm in Asheville, NC. Any fired employee is depressed and fearful of the future—and not averse to calling an attorney. Every manager needs to know how to fire without asking … [Read more...] about Seven guides for a safe and somewhat pleasant firing
When employees behave stupidly outside of work
By Steve M. Cohen bio I often end up addressing some of the sadder aspects of human behavior in and around the workplace. I have frequently been called by clients to help deal with issues such as sexual harassment and bullying, an employee who uses the n-word at work and someone who gets so drunk after work that they become incredibly obnoxious in public. In all of … [Read more...] about When employees behave stupidly outside of work
Why your law firm needs a wellness program and how you can build one that works
By David C. Fortosis bio As a nation, Americans enjoy some of the best healthcare in the world. In fact, many of the advances and techniques in the treatment of complex medical conditions were tested and refined in our country. However, we are also arguably the unhealthiest country in the world: Six in 10 Americans are either overweight or obese. And this one … [Read more...] about Why your law firm needs a wellness program and how you can build one that works
Complaint lines offer managers more than gripes
By Steve M. Cohen bio A client told me recently that that they eliminated their 800 number complaint line. When I asked why, they said, "All we got were complaints!" I disagreed. Whether they are from employees or clients, complaints are invaluable because the feedback provides an opportunity for examination. The protocol might be slightly different for a law … [Read more...] about Complaint lines offer managers more than gripes