By Elizabeth M. Miller bio The first thing you might be wondering is why do I need a business continuity plan? With technology being what it is today, I bet every lawyer and law firm think they have a "business continuity plan" in place already. A business continuity or contingency plan will allow a law firm to have daily access to client information, financial … [Read more...] about The 6 essentials to include in your Business Continuity Plan to help your firm survive a disaster
Technology
Protect Your Firm from Ethical Risks with an Effective Conflict Checking Process
Conflict checking is a crucial process for a law office manager, ensuring that the firm avoids any conflicts of interest that could jeopardize client trust or violate legal ethics. Here’s a breakdown of how to manage the conflict checking process efficiently: 1. Understand the Importance of Conflict Checking Conflict checks help ensure that the law firm … [Read more...] about Protect Your Firm from Ethical Risks with an Effective Conflict Checking Process
Payroll Part 1: In-House or Outsource
Payroll is one of those tasks that feels deceptively simple—until you’re the one responsible for it. It’s high-stakes, time-sensitive, and leaves no room for error. The decision to manage it internally or hire an outside provider deserves serious consideration. There’s no universal answer. The best option depends on your firm’s size, budget, staffing, and appetite for risk. … [Read more...] about Payroll Part 1: In-House or Outsource
A primer on document management systems
Are you wondering how to modernize your office's system of managing documents? A document management system, or DMS, refers to the tools and processes your organization uses to store and manage documents. A modern DMS will often provide robust search capabilities, metadata tagging, access controls, and increased security processes to protect files. NetDocument, a … [Read more...] about A primer on document management systems
The Impact of Artificial Intelligence on Legal Administration
Artificial intelligence (AI) is no longer some futuristic concept you hear about in tech circles—it’s already reshaping the way law firms operate. While much of the buzz focuses on how AI tools can assist attorneys with legal research and drafting, the real transformation is also happening behind the scenes in legal administration. And if you're managing a law office, you’re in … [Read more...] about The Impact of Artificial Intelligence on Legal Administration
Client Communication Is Evolving—Is Your Law Office Keeping Up?
Clients today aren’t just looking for good legal advice—they’re also looking for a firm that communicates the way they want to. As a law office administrator, you play a key role in making sure your team is equipped to meet those expectations. That means going beyond the basics and taking a fresh look at how your office connects with clients. Offer Communication Tools That Fit … [Read more...] about Client Communication Is Evolving—Is Your Law Office Keeping Up?
Banish Bad Passwords
One of the simplest—and most overlooked—security threats in any office is weak passwords. They might seem harmless, but bad passwords are like leaving the front door unlocked. All it takes is one compromised login to give hackers access to sensitive data, client information, or internal systems. The good news? It’s one of the easiest problems to fix. It starts with … [Read more...] about Banish Bad Passwords
Why Legal Dictation Software Might Be Your Law Firm’s New Best Friend
If you're juggling too many tasks as a law office manager—or watching your attorneys type away like it's 1998—you might want to take a look at legal dictation software. While it might sound like a throwback to cassette tapes and foot pedals, today’s dictation tools are sophisticated, cloud-based, and tailored specifically for the legal profession. And when used right, they can … [Read more...] about Why Legal Dictation Software Might Be Your Law Firm’s New Best Friend
Harnessing the Potential of Legal Project Management in Your Law Office
Legal work isn’t just about knowing the law—it’s about managing the people, processes, and timelines that keep cases and clients moving forward. That’s where legal project management (LPM) comes in. It’s not just a buzzword borrowed from the corporate world. When applied in a law firm setting, LPM can bring structure, predictability, and profitability to your operations—and … [Read more...] about Harnessing the Potential of Legal Project Management in Your Law Office
Want to Work Smarter, Not Harder? AI Can Help You Do Just That
Artificial intelligence isn’t just for tech wizards and big law firms anymore—it’s quickly becoming a must-have tool in legal administration. Whether you're juggling scheduling, document management, billing, or legal research support, AI can help you streamline the busywork and free up time for higher-value tasks. And the best part? You don’t need a tech background to get … [Read more...] about Want to Work Smarter, Not Harder? AI Can Help You Do Just That