The decision to outsource billing in law offices varies depending on the size, specialization, and resources of the firm. While some law offices handle billing in-house, others choose to outsource this function to streamline processes and reduce administrative burdens. Here’s an overview of trends and considerations when it comes to law offices and outsourced billing: Why Some … [Read more...] about Billing: Should You Keep It In-House or Go Outsourced?
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January To-Do List for a Busy Law Office Manager
January marks the start of a new year, bringing opportunities to review, plan, and set your law office up for success. It’s the ideal time to address lingering tasks from the previous year while laying the groundwork for a productive and efficient year ahead. Here’s a detailed to-do list tailored to the needs of a busy law office manager. 1. Year-End Wrap-Up Ensure … [Read more...] about January To-Do List for a Busy Law Office Manager
Prove Tech Competency at Your Law Firm
By Doug Striker Clients are increasingly asking law firms to prove tech competency before signing contracts for work. Why? Because they know that good tech skills translate into more efficient production, which translates into more bang for their buck. Simply put: Clients don’t want to pay high hourly rates if the people producing the work don’t know how to, say, format a … [Read more...] about Prove Tech Competency at Your Law Firm
Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network
Reaching out to someone you haven’t spoken to in a while can feel a little awkward—but when done with authenticity and a clear sense of purpose, it can also be incredibly rewarding. Whether it’s a former colleague, mentor, or someone you crossed paths with years ago at a conference, reviving an old connection can open new doors and enrich your professional network. As an office … [Read more...] about Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network
How to Communicate New Raised Rates for 2026 to Your Clients
As a law office manager, one of your many responsibilities is handling delicate client communications. Announcing raised rates is never an easy task, but with careful planning and a client-focused approach, you can manage the process smoothly while maintaining trust and professionalism. Here’s how to navigate this important conversation with grace and clarity. 1. Start With … [Read more...] about How to Communicate New Raised Rates for 2026 to Your Clients
The Benefit of a Wind-Down Ritual
By Camille Stell Transitioning from work to home was never something I had to think about. In the before (pandemic) times, I stepped away from work by getting in my car for an hour commute. I thought about my day, but I also began to naturally transition away from my work mindset. I listened to music or a podcast, I ran errands, or thought about meal planning, and by the … [Read more...] about The Benefit of a Wind-Down Ritual
17 Proofreading Tips for the Law Office
Proofreading is part of your daily work life in a law office and you are probably already an expert. But here are 17 tips and tricks you can use to help you catch every typo, misplaced comma and wrong word. First and best tip is to proofread backwards. Begin at the end and work back through the document paragraph by paragraph or even line by line. This will force you to look … [Read more...] about 17 Proofreading Tips for the Law Office
How to Manage Conflict Between Attorneys and Support Staff (Without Taking Sides)
You hear a paralegal venting to a coworker in the break room: "I can't work like this! He dumps last-minute filings on my desk and expects them done yesterday." Meanwhile, the attorney claims the assistant "just isn't responsive enough."Situations like this aren't unusual in a law office — but they can quickly escalate if not handled carefully. As the manager, you're often the … [Read more...] about How to Manage Conflict Between Attorneys and Support Staff (Without Taking Sides)
Mastering the Small Law Office: Your Essential Cheat Sheet
Running a small law office means wearing a lot of hats — often at the same time. It’s a balancing act of managing tasks, supporting your team, keeping clients happy, and somehow finding time to breathe. This cheat sheet is your go-to guide for making it all run smoother. Whether you're a seasoned office manager or stepping into the role for the first time, these quick tips and … [Read more...] about Mastering the Small Law Office: Your Essential Cheat Sheet
How to Organize Workflow for Paperless Document Management
Transitioning to a paperless document management workflow can significantly enhance the efficiency, security, and environmental footprint of your law firm. With advancements in technology, creating a paperless office is more feasible and beneficial than ever. Here is a step-by-step guide on how to create a paperless document management workflow for your law firm. 1. Assess … [Read more...] about How to Organize Workflow for Paperless Document Management