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recent headlines

Is it time to take the office team out to lunch?

April 11, 2023

You might be considering a team lunch for your office staff to celebrate a milestone or to announce upcoming changes. Hosting a business lunch in a restaurant can be a fantastic way to create a professional and enjoyable setting for discussing business matters. Here are some steps to consider when planning a team lunch in a restaurant: Choose the right restaurant: Select a … [Read more...] about Is it time to take the office team out to lunch?

How to pick a good courier service

March 24, 2023

As a law office administrator, you understand the importance of timely and secure delivery of legal documents and materials. One way to ensure this is by utilizing a courier service. In this article, we'll explore what a law office might use a courier service for, and how to choose a good courier service for your office's specific needs. What a Law Office Might Use a Courier … [Read more...] about How to pick a good courier service

Try the Pomodoro technique to focus on big projects

March 24, 2023

As a busy office administrator, you are constantly juggling multiple tasks, deadlines, and priorities. It can be easy to get overwhelmed and feel like you are not making progress on anything. When you need to focus on a large project such as monthly financials, reviewing job applications, implementing new software or other jobs that take time and concentration, try closing your … [Read more...] about Try the Pomodoro technique to focus on big projects

Whatever you call it, negative workplace behavior is expensive

March 21, 2023

By Dr. Steve M. Cohen Whether you call it harassment, bullying or something else, negative workplace behavior can be expensive for any business. Unhappy employees today are also more likely to seek legal recourse against their employers, a fact that even legal office managers should keep in mind. Although the legal field is highly professional, it’s also staffed with human … [Read more...] about Whatever you call it, negative workplace behavior is expensive

Declutter your phone to declutter your mind

March 2, 2023

As a busy law office manager, you probably use your smartphone for both personal and professional purposes. However, over time, your device may become cluttered with too many apps, files, and notifications. This can make it difficult to find what you need quickly, and may even affect your productivity. Fortunately, decluttering your smartphone is a simple task that can be done … [Read more...] about Declutter your phone to declutter your mind

Consider an employee complaint line

February 24, 2023

By Dr. Steve M. Cohen A client told me that they eliminated their 800 number complaint line. When I asked why, they said, “All we got were complaints!” I disagreed. Whether they are from employees or customers, complaints are invaluable because the feedback provides an opportunity for examination. I realize the protocol might be slightly different for a medical office, but … [Read more...] about Consider an employee complaint line

‘It was just a joke’: Jokes and social media posts gone wrong

January 11, 2023

By Lynne Curry Question: During the Christmas holidays, I attended a social event where my wife and I told a series of jokes to and about each other. Several others at our table were equally rowdy, and everyone enjoyed our jokes. While I knew individuals at other tables were watching the fun we were having, I didn’t realize one of them was recording us. The recording … [Read more...] about ‘It was just a joke’: Jokes and social media posts gone wrong

Dig deeper with these 4 types of interview questions

January 6, 2023

By Robert Half If you want to identify the best candidate for a job, you have to ask the right questions during the interview. And that takes preparation. You need to evaluate not only the job candidate’s skill sets and experience but also how the interviewee thinks. That requires you to ask the right types of interview questions, with both closed-ended … [Read more...] about Dig deeper with these 4 types of interview questions

Coming out at work

December 28, 2022

By Lynne Curry “He’s talented but anti-social,” the business owner said of his accounting manager when he called. “At first, we thought the problem was that “Gene” was a finance type and kind of a geek. But there have been odd comments from others over the last two years,” explained the business owner as he asked for my help as an HR consultant. “The latest problem is he … [Read more...] about Coming out at work

How to support an employee who chooses to come out at work

December 28, 2022

Supporting a staffer who has chosen to come out at work can be an important way to create a welcoming and inclusive workplace for all employees. Coming out of the closet, often shortened to coming out, is a metaphor used to describe LGBT people’s self-disclosure of their sexual orientation, romantic orientation, or gender identity. Here are some ways you can support an … [Read more...] about How to support an employee who chooses to come out at work

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How to Implement a Leave Donation Program for Disasters

The Impact of Artificial Intelligence on Legal Administration

6 steps to a marketing plan that works

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

8 ways to attract referrals

Your Career

Law Firm Culture: What It Is—and Why It Matters More Than You Think

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Dealing with Mean Girls and Mood Leeches

You should learn your way around office politics

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