By Lynne Curry You want your employees to work harder. They seem to expect a medal for what they’re already doing. You want your employees to feel happy about returning to the office. They don’t. They’d prefer to work remote. You handed out raises and expected your employees to thank you. Your employees reminded you their wages, even with the raises, haven’t kept pace with … [Read more...] about Partnering: Reset your relationship with your employees
recent headlines
7 basic steps for a successful law office move
Law offices are upsizing, downsizing and merging in response to economic ups and downs and other changes in the legal landscape. If your office is going to change its location or shuffle around in its current location this year, you're wise to start panning now. Moving a law office can be a complex and time-consuming process, but with careful planning and organization, it can … [Read more...] about 7 basic steps for a successful law office move
Are you following these 8 steps for law office cybersecurity?
Cybersecurity is a critical issue for your law office, as you handle sensitive and confidential information on a daily basis. This includes client data, legal documents, and financial records. A breach of this information could have serious consequences, including financial losses, damage to reputation, and legal liability. How does your office stack up against these eight … [Read more...] about Are you following these 8 steps for law office cybersecurity?
5 ways to make a great first impression
By Elizabeth M. Miller bio As the saying goes, you never get a second chance to make a first impression. So it's important to consider what judgment calls your clients are making about your firm's efficiency and professionalism based on their first impression. Balancing a client's perception of your firm's success, and therefore its competency, can be a double-edged … [Read more...] about 5 ways to make a great first impression
5 ways to keep the referrals rolling in
Referrals can be a powerful source of new clients, and they can help you build a strong reputation in your community. Here are some tips on how to get referrals for your law firm: Provide excellent service The first step to getting referrals is to provide excellent service to your current clients. When clients are happy with the service they receive from your firm, they … [Read more...] about 5 ways to keep the referrals rolling in
4 directions to send your law firm marketing message
If you're looking to market your law practice, there are several techniques you can use to attract prospects, engage with them, and turn them into clients. To make the most of your marketing efforts, it's important to focus on the data first. The better you understand your potential clients' online and offline media behaviors and preferences, the better you can customize your … [Read more...] about 4 directions to send your law firm marketing message
How to handle a scamming, scheming staffer
By Lynne Curry Question: I run a small firm. When I advertised for a new hire, I didn’t find anyone who had the right skill set. “Will” applied. Although he lacked the skills I sought, he interviewed well and said he was willing to learn everything necessary to become my No. 1 employee. I took a chance on him and invested months in training him. He shadowed me, developed … [Read more...] about How to handle a scamming, scheming staffer
6 essential tips for law office administrators to attract more clients
As a law office administrator, one of your key responsibilities is to ensure the growth and success of your firm. A crucial aspect of achieving this goal is consistently attracting new clients. In an increasingly competitive legal landscape, it's essential to employ effective strategies that can help your law office stand out. Consider these tips to help you gain more clients … [Read more...] about 6 essential tips for law office administrators to attract more clients
‘I’m a threat to my boss because I’m smarter’
By Lynne Curry Over the years of your career, you may have found yourself on both sides of the following situation, first as a bright young staff member and later as a manager dealing with a brash new employee. Question: I am a threat to my supervisor. It’s not my fault, but it may cost me my job. Things were going well between my supervisor and I until last month. In an … [Read more...] about ‘I’m a threat to my boss because I’m smarter’
Scheduling payments can boost collections
One of your most important tasks is managing the financial health of your law firm. You know that collecting payments from clients can be a challenging and time-consuming process. However, with the right strategy, you can improve your collections and ensure your firm is getting paid in a timely manner. One effective strategy for improving collections is scheduling client … [Read more...] about Scheduling payments can boost collections