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7 steps to setting up year-end bonuses for admin staff

October 29, 2023

As a law office manager, one of your critical responsibilities is to ensure that your administrative staff feel valued and appreciated for their hard work throughout the year. One effective way to achieve this is by structuring end-of-year bonuses that recognize and reward their dedication. Here are the basics of creating a fair and motivating bonus structure for your admin … [Read more...] about 7 steps to setting up year-end bonuses for admin staff

The Israel/Hamas conflict rocks our workplace

October 20, 2023

By Lynne Curry Question: I supervise a tight-knit team of professionals that work hard and play hard. To describe them as intense would be an understatement. They all care about current events and their heated discussions add spice to the workday. Even more important, their commitment to improving the world is core to why they’re willing to work for low salaries in our small … [Read more...] about The Israel/Hamas conflict rocks our workplace

When a full-time employee works a second full-time job

October 12, 2023

By Lynne Curry Question: I supervise a talented but difficult employee, whose performance has always been spotty but recently went downhill. Lately, “Scott” has dragged himself into the office every morning. He looks exhausted. His eyelids half-close during staff meetings. Because I felt concerned, I asked him if he was okay. He said he was just working too hard. He … [Read more...] about When a full-time employee works a second full-time job

You don’t need to bring staff back to the office to build a culture

October 6, 2023

By Lynne Curry Question: I’m a partner in a professional services firm. We barely survived the pandemic and only because we furloughed all nonessential employees. Those of us who were partners worked unpaid part of the time. We kept ourselves going by promising ourselves that “things would get back to normal.” Our company recovered slowly. We rehired many of the employees we … [Read more...] about You don’t need to bring staff back to the office to build a culture

Make a good impression with your email closing

September 7, 2023

How you end a business email can leave a lasting impression on the recipient. The right closing can make your email feel more professional and polished, while a poor closing can detract from the message you’re trying to convey. In this article, we’ll explore some tips and best practices for concluding your business emails in a way that leaves a positive impression on your … [Read more...] about Make a good impression with your email closing

Team building that goes beyond rah-rah to real

August 23, 2023

By Lynne Curry Question: We have lousy morale at our office. Our senior leaders like to say the problem started during the pandemic, but that’s just a lie they tell themselves. The problem started long before that, when they got so focused on the money they were making and the bonuses they were getting, they forgot employees mattered. Their bubble burst when the … [Read more...] about Team building that goes beyond rah-rah to real

Employers need to realize some employees would rather quit than return to the office

August 8, 2023

By Lynne Curry “Doing time, that’s what going into the office to work feels to me.” “Like…jail?” “Like I’m selling my freedom for a paycheck. The bars close behind me every morning.” “Jim’s” employer didn’t want him to resign. “Could you interview him and find out if there’s anything we can do to keep him?” It took less than three minutes to learn—his … [Read more...] about Employers need to realize some employees would rather quit than return to the office

How to create a safe and inclusive environment for the LGBTQ+ community in your law office

June 28, 2023

Creating a workplace that values diversity, inclusivity, and respect for all individuals is essential in any law office. Ensuring a safe and supportive environment for members of the LGBTQ+ community is not only a legal and ethical responsibility but also a meaningful way to demonstrate a firm’s commitment to equality. This article offers practical strategies and … [Read more...] about How to create a safe and inclusive environment for the LGBTQ+ community in your law office

The competent jerk: Managing a top performer who alienates his coworkers

June 21, 2023

By Lynne Curry Question: My top producer, “Luke,” out-performs any three employees. I love him to death. I wish I had more employees with his energy and drive. I also want to wring his neck. He alienates other employees with his brash “my way is the only way” attitude. When others are speaking in company meetings, he talks over them and cuts them off, using a … [Read more...] about The competent jerk: Managing a top performer who alienates his coworkers

NSFW (not safe for work) topics to avoid

June 17, 2023

When engaging in conversations at work, it’s important to maintain a professional and respectful environment. Here are some conversation topics that are generally considered inappropriate at work: Personal or Intimate Relationships: Discussing personal relationships, romantic encounters, or intimate details about one’s personal life can create discomfort and be seen as … [Read more...] about NSFW (not safe for work) topics to avoid

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Monthly Financial Review Checklist for a Law Office

Build a Fortress: A Strong Workplace Security Culture

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

How and When to Ask a Client for a Referral

What to Do If You’re the One Who’s Always Late

Your Career

What to Do If You’re the One Who’s Always Late

Big Changes: How to Navigate a Law Office Merger

Shifting Towards Alternative Fee Arrangements

Tick Those Unpleasant Tasks Off Your To-Do List

Oversharing: Can You Please Curb Your TMI?

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