Small businesses, including legal practices, often try to get by without formal job descriptions. The thinking is the manager knows what each position requires, and she or he can share this information with job candidates and new hires. Another argument is that because job tasks tend to change, job descriptions quickly become outdated. Neither of these arguments takes … [Read more...] about 6 Ways Formal Job Descriptions Benefit Your Law Office
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Points to Make in your Law Firm Parking Policy
With convenience, safety and even prestige at stake, the law office parking lot can be the topic—and scene—of disputes. One way to keep things relatively civil is to establish a parking space policy. Here are some key points to cover in a policy. Space Allocation: Determine how parking spaces will be allocated within the firm's premises. Consider factors such as the total … [Read more...] about Points to Make in your Law Firm Parking Policy
Training New Hires Who Started in January: What Month Two Should Look Like
How to strengthen onboarding beyond week one By the time February rolls around, your January new hires are no longer “brand new.” They’ve survived their first week, figured out where the coffee lives, learned how to log into systems, and can probably get through a day without constant help. This is exactly where onboarding often loses momentum—and where your role as an … [Read more...] about Training New Hires Who Started in January: What Month Two Should Look Like
Law Student Recruiting Is Racing Ahead—and Employers Are Setting the Pace
Recruiting is happening earlier, more rapidly, and increasingly outside traditional channels, according to NALP's annual Perspectives on 2025 Law Student Recruiting report. The data underscore the continued shift toward employer sponsored recruiting methods, including direct application alongside accelerated timelines. During the 2025 recruiting cycle for 2026 2L summer … [Read more...] about Law Student Recruiting Is Racing Ahead—and Employers Are Setting the Pace
Seize Control of Your Workday
Your to-do list is long, your inbox is overflowing, and everyone seems to need something from you—right now. As a law office administrator, your day can feel like a nonstop whirlwind of requests, interruptions, and unexpected fires to put out. But instead of letting the day control you, it’s time to take control of your day. With a few key strategies, you can stay organized, … [Read more...] about Seize Control of Your Workday
Sample Survey: Client Feedback
Obtaining client feedback is crucial for a law office as it serves multiple vital purposes in maintaining and improving the quality of legal services. Firstly, client feedback provides valuable insights into the overall client experience, allowing the law office to identify areas of strength and areas that may require improvement. This information is invaluable in enhancing … [Read more...] about Sample Survey: Client Feedback
Running a Small Office Without Running Yourself Ragged
When you manage a small law office, you're not just "the office manager"—you're often the receptionist, the billing coordinator, the IT support, the HR department, and the go-to problem solver. With just a couple other administrative staffers around you, it's all about smart juggling, creative teamwork, and knowing how to lead while getting your own work done. First, get … [Read more...] about Running a Small Office Without Running Yourself Ragged
Harnessing the Potential of Legal Project Management in Your Law Office
Legal work isn’t just about knowing the law—it’s about managing the people, processes, and timelines that keep cases and clients moving forward. That’s where legal project management (LPM) comes in. It’s not just a buzzword borrowed from the corporate world. When applied in a law firm setting, LPM can bring structure, predictability, and profitability to your operations—and … [Read more...] about Harnessing the Potential of Legal Project Management in Your Law Office
How to Use Skills Tests in the Hiring Process
Hiring the right person can make or break a team’s success. Resumes and interviews only reveal part of the picture—sometimes the best way to evaluate a candidate’s potential is to see their skills in action. That’s where skills tests come in. If you’re involved in the hiring process and want a practical way to assess real capabilities, this primer will walk you through how to … [Read more...] about How to Use Skills Tests in the Hiring Process
5 Smart Ways to Expand your Role as an Office Manager and Boost Your Earnings
If you're looking to expand your role, take on new responsibilities, and potentially increase your earnings, you're in the right place. Here are five effective strategies to help you elevate your position and make a stronger impact within your firm. 1. Embrace Technology and Software Management In today's digital landscape, proficiency in technology is more important than … [Read more...] about 5 Smart Ways to Expand your Role as an Office Manager and Boost Your Earnings