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Working with lawyers

Want to improve attorney tech use? Start by breaking down silos in your firm

December 29, 2017

By Michelle Spencer  bio I have long wondered why there are two different teams in law firms doing similar functions. I am referring to the professional development and technology training teams. Both of the teams perform learning and development functions, and yet they are usually in two different departments that work alone, except in rare instances. They … [Read more...] about Want to improve attorney tech use? Start by breaking down silos in your firm

How to stage your office for improved productivity

December 8, 2017

Is clutter slowing down productivity in your office? Clutter is a major distraction and eats up time, says Pat Heydlauff of Energy Design, a productive-focused environment company. "Nobody can concentrate or work efficiently amidst disorganization," she says, pointing out that getting rid of office clutter can significantly improve the atmosphere and speed up the work flow. … [Read more...] about How to stage your office for improved productivity

4 steps to planning for a successful 2019

December 1, 2017

Don't go into 2019 without setting goals for the year. "Goals force the firm to stretch out and do more than just plod along in a disorganized fashion," says Wayne, PA, law firm consultant Robert Denney. "They improve efficiency and performance, and they help the attorneys achieve the highest bottom-line results possible." To set goals, Denney recommends a simple but direct … [Read more...] about 4 steps to planning for a successful 2019

Surviving 7 types of nightmare personalities

November 17, 2017

They may do good work but their obnoxious personalities spawn resentment and negativity. Don't hesitate to strike hard at negative staffers, says Blaine M. Loomer, a management consultant and author of the book, "Corporate Bullsh*t: A Survival Guide." Let them carry on and the office can get more unpleasant every day—for both management and staff. Loomer lists the seven … [Read more...] about Surviving 7 types of nightmare personalities

90-day goals for success and job satisfaction

September 4, 2017

A manager's success turns on "what other people are able to accomplish." And to a great extent, accomplishments depend "on how happy they are with their jobs. The happier they are, the more they produce." To encourage success and job satisfaction throughout the office, Matthew J. Bower, administrator at Luhrsen Law Group in Sarasota, set up a 90-day goal plan that covers both … [Read more...] about 90-day goals for success and job satisfaction

How to end 3 costly kinds of office conflict

July 21, 2017

One of the most unpleasant – if not dreaded – facets of management is dealing with conflicts. In a law office, they come in one of three forms: conflicts between staffers, between staffer and manager, and between lawyer and manager. And each gets handled in a different way. 1 Staffer versus staffer Staffer and staffer conflict becomes apparent a number of ways. One side … [Read more...] about How to end 3 costly kinds of office conflict

Busting 7 common information security myths

July 21, 2017

Commonly held myths about information security can lead to a potential data breach and ultimately have a big impact on a company's bottom line and reputation. However, these breaches can be avoided when businesses provide their employees with the right training and tools to separate fact from fiction and responsibly manage confidential information. A recent study shows that 23 … [Read more...] about Busting 7 common information security myths

8 proven strategies for managing people better

July 14, 2017

1 Hire the right people 2 Understand personalities 3 Motivate staff 4 Build morale 5 Improve performance 6 Use perks that go a long way 7 Give productive reviews 8 Know how to manage Managing the people with their problems and personalities is the most formidable part of management. So here is a long list of ways to make the job easier. These suggestions come from the many … [Read more...] about 8 proven strategies for managing people better

Like a Boss: Traits and behaviors

July 7, 2017

By Michelle Spencer  bio As I was reviewing articles for the Like a Boss series, a few themes kept appearing as key areas of focus for bosses: Communication, Performance Management, and Relationships. If you are looking for ideas for leadership training, any of these would be a good place to start. First and foremost, people want open, honest, and … [Read more...] about Like a Boss: Traits and behaviors

The 5 key skills that a managing partner needs to achieve success

June 23, 2017

It's easy to name a managing partner. It's difficult to name a right managing partner. A firm can succeed or fall apart depending on who's at its head, says Stephen Mabey, a chartered accountant and managing director of Applied Strategies, a law firm management consulting company in Halifax, Nova Scotia. The job can't automatically go to the highest producer or the most popular … [Read more...] about The 5 key skills that a managing partner needs to achieve success

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8 proven ways to totally destroy your credibility as a manager

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

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8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

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What to Do If You’re the One Who’s Always Late

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