A new client should be a planned event, not an accident.
And the most productive way to get a continuing stream of planned events is to…
MARKETING
How and when to ask a client for a referral
January 18, 2019 by
CONFLICT CHECKING
Nine traps to avoid when checking for conflicts
January 11, 2019 by
Before a law firm accepts any new file, it must first ensure that no conflict of interest exists. Yet, despite having stringent conflict-checking procedures…
INCREASING PROFITS
Job descriptions make paralegals a profit center
January 4, 2019 by
A Phoenix firm realized its paralegal force was not paying for itself in billings. Instead, the group was not only unsupervised but was being given…
MANAGING ATTORNEYS
Developing productive associates: Why the traditional annual review gets a FAIL!
January 4, 2019 by
If the goal is to develop the associates into productive—and profitable—attorneys, the traditional annual review is not enough…
MANAGING THE OFFICE
To-Dos: Your January checklist
December 31, 2018 by
Make a fresh start this year with a focused team, a financial plan, organized files, and a decluttered computer. Here are some tasks you can accomplish this month to help keep your office running smoothly and…
MARKETING
5 tactics to try at the next trade show to bring in new business
December 31, 2018 by
It’s inexpensive. It hits the exact market the firm wants to target. And it provides face-to-face contact with potential clients…
WORKING WITH LAWYERS
9 ways to stay neutral (and sane) when reporting to multiple lawyers
December 31, 2018 by
The job of managing a law office can be unpredictable, because you often don’t have the luxury of answering to just one boss. Instead, there are as many bosses as there are…
INSIGHT
5 ways to make a great first impression
December 17, 2018 by
By Elizabeth M. Miller bio
As the saying goes, you never get a second chance to make a first impression. So it’s important to consider what judgment calls your clients are making about your firm’s…
YOUR CAREER
Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
December 10, 2018 by
Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a…
INCREASING PROFITS
Can every attorney in your office answer these 10 critical questions?
December 10, 2018 by
Want to see more profit in 2019? Get each attorney to draw up a practice plan for the year. A plan forces the attorneys to organize their…
