A Louisiana firm set up an attorney bonus program that rewards not the amount billed but the amount collected…
MANAGING STAFF
Want to jump ahead of the competition? Get everybody aiming for the same thing
May 18, 2018 by
No matter what the business, the winning players are always organizations with a motivated and productive workforce…
INCREASING PROFITS
Marketing your practice: How to attract more clients by positioning your attorneys as “thought leaders”
May 11, 2018 by
The attorneys in your practice are more than knowledgeable; they are thought leaders in the legal field. So why not share their expertise, and market the practice in the process…
COMPLIANCE
Psychology to use when presenting a staff complaint to a partner
May 11, 2018 by
Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a partner, the situation can get…
INCREASING PROFITS
Job descriptions make paralegals a profit center
May 7, 2018 by
A Phoenix firm realized its paralegal force was not paying for itself in billings. Instead, the group was not only unsupervised but was being given…
RISK MANAGEMENT
The forgotten cause of malpractice claims is poor communication
May 7, 2018 by
A great yet often ignored cause of malpractice claims is nothing more than poor client communication…
YOUR CAREER
10 ways managers are improving their law firms
May 7, 2018 by
Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a…
YOUR CAREER
Regain control of your personal life by setting boundaries on your professional life
May 7, 2018 by
“Boundary setting is really a huge part of time management,” says world-renowned performance psychologist and author…
INSIGHT
6 realities about client billing and how to address them
April 27, 2018 by
By Elizabeth M. Miller bio
Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to…
MANAGING THE OFFICE
To-Dos: Your May office checklist
April 27, 2018 by
It can be difficult to focus on work this month. May is when many of us come down with spring fever, yearning to get outside in the garden or the golf course. As Robin Williams reportedly said, “Spring is nature’s way of…
