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HIRING

Onboarding: How to make your new hire’s first day a success

The first day of working in a law firm can intimidate anyone, whether you’re a new receptionist or a new associate. It doesn’t matter how…


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KEEPING CLIENTS HAPPY

Clients cite their top 6 turnoff points with law firms

Don’t jeopardize repeat business by unwittingly antagonizing the clients. Keeping them satisfied is a worthwhile…


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INCREASING PROFITS

The County Law Library: Don’t overlook this FREE and valuable legal resource

According to just about every legal management article, webinar, or podcast, the landscape of the legal market in the past few years has…


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MANAGING THE OFFICE

Eight rules for running your office right, especially if it’s a small one

The smaller the office, the more the manager works under a microscope. Everybody sees everything that’s going on and everything the…


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INSIGHT

Want to improve attorney tech use? Start by breaking down silos in your firm

By Michelle Spencer  bio
I have long wondered why there are two different teams in law firms doing similar functions. I am referring to the professional development and…


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MANAGING THE OFFICE

To-Dos: Your January checklist

Make a fresh start this year with a focused team, a financial plan, organized files, and a decluttered computer. Here are some tasks you can accomplish this month to help keep your office running smoothly and…


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IMPROVING PRODUCTIVITY

How to stage your office for improved productivity

Is clutter slowing down productivity in your office?
Clutter is a major distraction and eats up time, says Pat Heydlauff of Energy Design, a productive-focused environment company…


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OFFICE CHECKLIST

TO-DOs: Your December office checklist

Congratulations on making it through 2017! We hope it was a successful and satisfying year for you and your firm and that you take some time this month to…


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INCREASING PROFITS

4 steps to planning for a successful 2018

Don’t go into 2018 without setting goals for the year.
“Goals force the firm to stretch out and do more than just plod along in a …


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YOUR CAREER

10 ways managers are improving their law firms

Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a…


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