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READER TIPS

Louisiana firm bases attorney bonuses on amount collected

A Louisiana firm set up an attorney bonus program that rewards not the amount billed but the amount collected…


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MANAGING STAFF

Want to jump ahead of the competition? Get everybody aiming for the same thing

No matter what the business, the winning players are always organizations with a motivated and productive workforce…


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INCREASING PROFITS

Marketing your practice: How to attract more clients by positioning your attorneys as “thought leaders”

The attorneys in your practice are more than knowledgeable; they are thought leaders in the legal field. So why not share their expertise, and market the practice in the process…


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COMPLIANCE

Psychology to use when presenting a staff complaint to a partner

Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a partner, the situation can get…


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INCREASING PROFITS

Job descriptions make paralegals a profit center

A Phoenix firm realized its paralegal force was not paying for itself in billings. Instead, the group was not only unsupervised but was being given…


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RISK MANAGEMENT

The forgotten cause of malpractice claims is poor communication

A great yet often ignored cause of malpractice claims is nothing more than poor client communication…


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YOUR CAREER

10 ways managers are improving their law firms

Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a…


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YOUR CAREER

Regain control of your personal life by setting boundaries on your professional life

“Boundary setting is really a huge part of time management,” says world-renowned performance psychologist and author…


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INSIGHT

6 realities about client billing and how to address them

By Elizabeth M. Miller  bio
Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to…


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MANAGING THE OFFICE

To-Dos: Your May office checklist

It can be difficult to focus on work this month. May is when many of us come down with spring fever, yearning to get outside in the garden or the golf course. As Robin Williams reportedly said, “Spring is nature’s way of…


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