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TECHNOLOGY

7 reasons to use a virtual receptionist for your small office

By Janae Robinson A virtual receptionist is an extension of your business. They are the first person a new client is greeted by, and they can leave a lasting impression. Here are the top seven benefits of a virtual receptionist. Make money Virtual receptionists are here to help you make money. When a live, helpful person answers your calls, your new clients and existing clients will feel warm and welcomed. An automated system or voicemail can make your business seem more disconnected from the client. Having a virtual receptionist who can answer calls and capture qualifying leads can result in more sales and revenue. Save money Not only is a virtual receptionist able to help you make money, they can save you money too. Unlike hiring someone in-house to handle… . . . read more

AUTOMATION

Technology levels the playing field for your rural law office

By Maddy Martin Compared with their counterparts in urban and suburban regions, rural attorneys often have less reliable access to critical skill sets and tools to support their practice. For example, there may be a scarcity of local IT professionals to help them troubleshoot technology problems. They may also have trouble finding qualified personnel to help with practice management and paralegal tasks. Even if they can find talented people with the right skills, small firms and solo practitioners in rural areas may not be able to afford the cost of recruiting and retaining them. Two solutions Two trends in the legal market provide an answer: automation and utilization of legal automation and service providers. First, now is the time for rural practices to embrace automation. A host of highly practical,… . . . read more


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