By Lynne Curry As an expert witness (qualified in court in management best practices, HR, and workplace issues), I’m often handed documentation by attorneys or employers who ask, “What do you think? Will it convince a regulatory agency or jury this employee needed to be fired?” My most frequent answer: “This documentation doesn’t make the case.” Here’s why. It doesn’t convince Many supervisors confuse their opinions with facts. Their documentation consists of statements such as “he didn’t show initiative,” “she demonstrates a poor attitude,” “he doesn’t play well with others.” While those statements provide the supervisor’s view, they fail to convince. Well-written documentation provides the facts that will lead a third-party to reach the conclusion the supervisor holds. For example, “When Tish came to the staff meeting 45 minutes late,… . . . read more
