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Home » telework
EMPLOYEE BENEFITS

The nomadic remote employee: Employee dream, employer nightmare

April 11, 2023 by

By Lynne Curry Question: Several of our employees regularly travel out of state. Before the pandemic, they took vacations for several days or weeks. They and we understood they were on vacation. The situation was clear cut. Our current team includes three employees who want to travel and stay for weeks or even months, in places like Hawaii and Thailand or with relatives. While they insist they can work and should receive full paychecks, this doesn’t seem fair to the rest of us who remain onsite and have to pick up the pieces when our “travelers” can’t be easily reached. We agree they can get some work done, but have no way of knowing if they’re putting in 40 hours a week. We tried to explain how messy this felt… . . . read more

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TECHNOLOGY

7 tips for leading a video meeting

December 27, 2022 by

We’ve become accustomed to attending work meetings on Zoom and other video conferencing platforms since the pandemic lockdown of 2020. But you might not be at ease as the leader of a Zoom meeting for your law office admin team. Here are some tips for conducting a successful video work meeting: Set a clear agenda: Before the meeting, create an agenda that outlines the topics to be discussed and the goals of the meeting. Send this agenda to all participants in advance so that they can come prepared. Establish ground rules: Set some ground rules for the meeting, such as requiring all participants to mute their microphones when not speaking and encouraging people to use the chat function to ask questions or make comments. Start on time: Respect the time… . . . read more

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TELEWORK

Still managing remote staff? 8 tips to do it better

December 24, 2022 by

As lawyers continue to drag their feet about returning to work at the office, many legal support staff also want to continue to work remotely. Unless your law office is taking a hard stance about working on the premises, it’s likely you will continue to supervise some of your team from afar. While managing a remote workforce can present its own set of challenges, it can also be a highly effective way for law offices to expand their reach and attract top talent. So let’s review some tips for effective management of remote law office staff. Clearly communicate expectations: One of the key challenges of managing a remote workforce is ensuring that everyone is on the same page and working towards the same goals. It is important to clearly communicate… . . . read more

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MANAGING STAFF

5 lessons employers can learn from Elon Musk’s Twitter crises

November 26, 2022 by

By Lynne Curry When multi-billionaire and Tesla Motors CEO Elon Musk acquired Twitter on Oct. 27, he assumed leadership of a company that hadn’t earned a profit in eight of its ten years, By Nov. 4, eight days later, 1.3 million users had fled Twitter. Revenue dropped dramatically as advertisers, Twitter’s main revenue source, pulled out. One could feel sorry for Musk—except Twitter’s crises resulted in part from Musk’s own “I wing it” actions. His mistakes provide valuable lessons for other employers. Don’t alienate those you most need to survive Musk’s own tweets and heavy-handed actions alienated Twitter’s employees and stakeholders. In his first eight days, Musk fired massive numbers of Twitter’s full-time workforce, throwing remaining employees into survival mode. Remaining employees heard about the mass layoffs but didn’t learn… . . . read more

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REMOTE WORK

Digital presenteeism: Faking you care, faking you’re even there

November 17, 2022 by

By Lynne Curry A surprising number of employees, determined to hold on to their “work from home” status and aware that managers and others suspect remote employees of working less than their required hours, practice digital presenteeism. Digital presenteeism involves remote employees demonstrating they’re hard workers by responding to additional emails, attending additional meetings, and contributing comments in every meeting. According to a recent job trends report, the average remote employee works 67 additional minutes daily in an effort to convince managers they’re fully engaged in their jobs, https://www.flexjobs.com/remote-jobs/company/talentwise. The same report reveals that a record 85% of managers find it difficult to know for sure if their remote employees are productive. The problem—these actions erode morale and don’t equate with higher productivity. Said one mid-level manager who called me this… . . . read more

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Flexibility is the key to remote work practices

November 8, 2022 by

“The name of the game is flexibility,” says Carl Kutsmode, Senior Vice President at Talentrise, an executive search and talent management consulting firm, talking about the nature of remote work since the coronavirus pandemic. Kutsmode discusses how the pandemic has changed the workforce, likely for good. Additionally, his perspective provides tips to help employers adapt to new business and networking practices in a post-pandemic world. Pandemic’s push for career reevaluations The confinement of the pandemic enabled people to pause, reconnect with their families, and establish a work-life balance that had not existed to such an extent before 2020. As the world slowly moves away from the pandemic’s restrictions, employees are motivated by new, different factors than they once were and, as such, have different expectations of their employer. As the… . . . read more

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REMOTE WORK

Make online team meetings work for you

November 4, 2022 by

By Lynne Curry If you dread online meetings–attending them, hosting them–and long for meetings to become more than a necessary evil, you can make it happen. Recently, I hosted a two-day, 15-hour meeting that the 17 attendees said “zoomed by,” “was fun, kept me engaged the entire time;” and “made an hour seem like five minutes.” Here’s how we did it. A “you” start We started with the “real,” with questions like “how is remote working for you this week?” Real value Before I launched into the first topic, I asked everyone what they hoped the meeting focused on and what results they wanted from it. Everyone listens to the same radio station, WIFM, “what’s in it for me”. If your meeting attendees know from the start, they’ll receive value,… . . . read more

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RECRUITING

How to attract new staff in the post-pandemic job market

July 19, 2022 by

By Lynne Curry The pandemic has changed employees and what they want out of a job. It’s up to employers to recognize these new attitudes toward work and figure out how to attract good staff. See if you relate to the situation described here by a manager in another industry, and if you can use some of the advice.  Question: I always thought I was a good manager. Not anymore. I feel outgunned by what’s happened with my employees. A third of them have left for “better” jobs. The ones who’ve stayed have made it clear they expect higher wages and to work from home when they want.  The woman we hired to handle HR and accounting tells us she’s doing her best, but she hires “the best of the… . . . read more

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TELEWORK

Remote staff keeping up with on-site staff, survey shows

July 12, 2022 by

When it comes to productivity, workers share more similarities than differences, new research from talent solutions and business consulting firm Robert Half shows. A survey of more than 500 professionals reveals five productivity trends that have taken shape since the shift to remote work. Productivity peaks early in the week. Employees get the most done on Monday and Tuesday, whether at home or in the office. Results are consistent with a similar survey conducted in 2019, before the rise of remote and hybrid work. Professionals have defined power hours. Most workers hit their stride in the late morning (9 a.m. to noon) and early afternoon (1 to 4 p.m.), regardless of where they sit. Very few tackle their to-dos during lunch or evening hours. Meetings are getting in the way. When asked to share what… . . . read more

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STAFF RETENTION

Over half of workers would quit if required to return to office

April 18, 2022 by

After two years of office spaces sitting empty, many companies are eager to call employees back for good. In a survey of more than 800 senior managers, more than half of respondents (55 per cent) said they want their teams to work on-site full time as COVID-19-related restrictions ease, nearly unchanged from a similar survey  conducted last year. Currently, 44 per cent of senior managers support long-term hybrid schedules (where staff can divide time between the office and another location) and employees’ ability to choose where they work. Managers at large companies with 1,000 or more employees (54 per cent) are most open to flexibility, according to the survey conducted by Robert Half, a specialized talent solutions and business consulting firm. The risk of an employee exodus Separate research from… . . . read more

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