Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Law Office Manager
 Get Our Weekly eNewsletter, Law Office Manager Bulletin,
    and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!
EMAIL ADDRESS



Upgrade to Premium Membership NOW for Just $90!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
And MUCH MORE!
CYBERSECURITY

16 online safety tips for your telecommuters

Some of your staff may have opted to continue to work from home. Here are 16 reminders about online safety practices. While it’s a convenient—and often, necessary—setup, it’s not without its challenges. Working efficiently when you have children, dealing with distractions, and fightung off feelings of isolation when you work remotely are all common issues when you clock in and out of a home office. But there’s another less-talked-about threat a lot of employees don’t consider: cybersecurity. Online safety has become an increasingly important topic in our ever-changing digital world, but people who work from home need to be especially vigilant in taking digital security seriously. Not taking necessary precautions could not only slow down your productivity, it could also have major business ramifications. Our guide explains everything you need… . . . read more

COMPLIANCE

Beware of privacy pitfalls when remotely monitoring telecommuters

Before the pandemic, 80 percent of U.S. employees worked primarily from an external workplace; today, only 21 percent do. Coaxing employees to return to the workplace will be an uphill battle, with recent surveys, including one from Pew Research, suggesting that 54 percent of those who are currently working remotely want to continue spending at least some of their working hours at home. In short, as with other employers, law offices need to adjust to the realities of telecommuting. Among the biggest challenges will be maintaining productivity. One potential solution is to deploy technologies that monitor employees’ whereabouts and use of computer and other work equipment to verify that employees who work remotely are actually doing their jobs. Unfortunately, doing this exposes your office to liability risks under privacy and… . . . read more

TOOL

Tool: Model Lab Employee Remote Monitoring of Telecommuters Policy

Letting employees telecommute poses significant operational and management challenges to employers, not the least of which is ensuring that employees are actually doing their jobs and meeting expected productivity standards when working from home. Software, apps and other monitoring technology can go a long way in meeting this goal; but it can also get you into hot water under privacy and other laws. The best way to manage privacy liability risk is to include specific language in your telecommuting policies and arrangements that provides for monitoring. The idea is to let employees know exactly what you’re going to do and how, and ensure they don’t have reasonable expectations in the information collected. Here’s some model language you can adapt for your own use.

HUMAN RESOURCES

How to conduct a virtual investigation

By Lynne Curry bio Question: We have a messy situation we need to investigate involving 12 and possibly more employees at remote locations. Nine months ago, we laid off our human resources officer. The accounting manager and I inherited many of her duties. Both of us have investigated minor issues in each of our departments, and our former human resources officer left a good protocol for conducting investigations in her file. The protocol calls for bringing involved individuals into the corporate office to interview them. In the past, we spent considerable money flying employees in from the field for interviews. We lack the financial resources to do that this time. Also, while we know who was immediately involved in the situation, we won’t know which other individuals we may need to… . . . read more

MANAGING STAFF

Post-pandemic period a chance to try flexible staffing strategies

By Lynne Curry bio Question: COVID-19 hit our northern U.S. law practice hard. We cut employees, then salaries, and then we cut again. We lost half of our clients as their fortunes failed; other clients cut their work to the bone. Our revenue is down 70%. Some office staffers left our state when their spouses’ high-paying jobs evaporated. Others took off when COVID-19 combined with our cold, dark winter proved too much. Because these employees had talents we needed, we kept them as “snowbirds”. At first, it didn’t cause trouble. Everyone was working from home, so it didn’t matter where “home” was. Now that we’ve moved back into the office building, our local employees complain about the snowbirds. They feel the fair weather staff get an unfairly sweet deal, as… . . . read more

MANAGING STAFF

Professionals working remotely clock long and weekend hours

A new study by global staffing firm Robert Half shows employees are working around the clock while at home. More than half (55 per cent) of professionals who transitioned to a remote setup as a result of the pandemic said they work on the weekend. In addition, one-third (34 per cent) of remote employees reported regularly putting in more than eight hours a day. “Despite the significant benefits of working remotely, such as saving time spent commuting and increased flexibility, it can also lead to putting in longer hours,” said David King, senior district president of Robert Half. “Heavier workloads have become a reality for many professionals during the pandemic, making it more challenging to disconnect while at home. It is critical that employers encourage their teams to take regular… . . . read more

BUSINESS CONTINUITY

How to ensure your firm can weather a disaster

Many law firms are not well prepared to weather a disaster, whether it’s a physical one such as a flood or fire, or a technological one such as…


. . . read more

MANAGING THE OFFICE

Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program

Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and…


. . . read more

EMPLOYEE BENEFITS

Nightmare on Main Street: Scary commutes

As the spookiest day of the year approaches, staffing firm Robert Half highlights the cities with the most hair-raising commutes. Last month, the company surveyed…

 


. . . read more

TELECOMMUTING

How your firm’s telecommuting policies affect your recruiting strategy

If you’re rethinking your firm’s telecommuting policies, hold on. There is a trend among some larger companies of bringing remote workers back into corporate offices, but candidates still…


. . . read more


(-0)