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Risk management

Don’t delay if you have to deliver bad news

May 17, 2023

By Lynne Curry “It’s not the difficult conversations that bite you the hardest,” I told the manager. “It’s the ones you put off until too late.” I listened to the manager’s reasons and told him, “Here are the risks you take. You dread telling ‘Robert’ what and how he needs to improve because he lashes out at you and remains sullen for days after you’ve counseled him. You … [Read more...] about Don’t delay if you have to deliver bad news

The nomadic remote employee: Employee dream, employer nightmare

April 12, 2023

By Lynne Curry Question: Several of our employees regularly travel out of state. Before the pandemic, they took vacations for several days or weeks. They and we understood they were on vacation. The situation was clear cut. Our current team includes three employees who want to travel and stay for weeks or even months, in places like Hawaii and Thailand or with relatives. … [Read more...] about The nomadic remote employee: Employee dream, employer nightmare

Whatever you call it, negative workplace behavior is expensive

March 21, 2023

By Dr. Steve M. Cohen Whether you call it harassment, bullying or something else, negative workplace behavior can be expensive for any business. Unhappy employees today are also more likely to seek legal recourse against their employers, a fact that even legal office managers should keep in mind. Although the legal field is highly professional, it’s also staffed with human … [Read more...] about Whatever you call it, negative workplace behavior is expensive

Model Policy: Nondiscrimination and Anti-Harassment Policy and Complaint Procedure

March 16, 2023

This model policy establishes guidelines and procedures to help you ensure that all employees can work in an environment free from unlawful harassment, discrimination and retaliation. … [Read more...] about Model Policy: Nondiscrimination and Anti-Harassment Policy and Complaint Procedure

10 tips for winter safety in your office parking lot

December 25, 2022

As extreme winter conditions continue in many parts of the country, remember to have your office parking lot maintained for the safety of your employees and clients. Here are some tips for promoting safety in your office parking lot this winter and being better prepared for future winters: Clear the parking lot of snow and ice regularly to improve traction and reduce the … [Read more...] about 10 tips for winter safety in your office parking lot

Are there guns in your workplace?

December 9, 2022

By Lynne Curry If you think the national division over guns hasn’t hit your workplace, you haven’t been listening. Not only are the employees who advocate for increased gun control, including a ban on assault-style rifles like the AR-15, engaged in an active argument with those who argue for fewer restrictions on gun owners’ ability to carry concealed firearms—but some of … [Read more...] about Are there guns in your workplace?

Signs of potential disaster were present at Walmart—Are they at your workplace?

December 9, 2022

By Lynne Curry There were signs of potential disaster that later erupted in six deaths when Walmart supervisor Andre Bing shot and killed six coworkers in November. There always are. Four decades of investigating violent workplace incidents have convinced me of this. “I didn’t want to say anything,” someone always says, “but….” “That was just ‘Jon,’ but we all sort … [Read more...] about Signs of potential disaster were present at Walmart—Are they at your workplace?

Office politics and how it damages your firm

November 2, 2022

By Elizabeth M. Miller  bio Office politics can be a problem in any size law firm—from a firm as large as 1000+ to as little as a solo practitioner with 2 staff members. A definition "Office politics" is the use of networking within an organization to further one's own agenda. The word "networking" could easily be interchanged with the word "gossiping". That is office … [Read more...] about Office politics and how it damages your firm

The dreaded “you’re fired” interview

October 19, 2022

By Lynne Curry You dread what you’re about to do. Even though your employee deserves to be fired, you hate firing anyone. You also fear the damage a fired employee can create with false wrongful termination allegations. If you’d to fire without backfiring and in a way that leaves the fired employee with dignity, here’s what you need to know. Do your job right Have you … [Read more...] about The dreaded “you’re fired” interview

3 things to know about background checks

September 2, 2022

 By Paul Edwards “No, we didn’t do a background check on her before we hired her. She seemed like such a nice person.” “Well, I just ‘Googled’ him, and it looks like he has some sort of criminal record, but I can’t see what it is.” These are things we occasionally hear from our CEDR members on the topic of background checks. Although nobody wants to think the worst of … [Read more...] about 3 things to know about background checks

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8 proven ways to totally destroy your credibility as a manager

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

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8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

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What to Do If You’re the One Who’s Always Late

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