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Risk Management

Don’t write a positive reference for a problem employee; instead do this

By Lynne Curry Question: After an investigation, we fired one of our employees for threatening and stalking two co-workers. He now demands a positive letter of reference, which I’m writing. I tried to appease him with an innocuous letter that gave the dates on which he’d worked here along with what his job duties were.  He refused to accept this, and frankly he scares me. Can you give me any pointers for writing a reference letter that sounds positive but not too positive? Answer: Don’t. If you write a falsely positive or even neutral reference, you can be sued for “negligent referral,” defined as “the failure of an employer to disclose complete and factual information about a former or current employee to another employer.” True story When Allstate Insurance Co…. . . . read more

HIRING

That glowing reference? It’s fake

By Lynne Curry It isn’t fair that honest, hard-working, quality applicants lose out on job opportunities to individuals who fake resumes and references. But they do. The reality: you can’t believe resumes A stunning number of applicants lie on resumes. According to a February 2021 article posted on one of the country’s top hiring sites, indeed.com, 40 percent of applicants lie on their resumes.1 The most common lies include lying about technical abilities, inflating titles, exaggerating accomplishments and previous salaries and falsifying dates of employment.1 A CareerBuilder survey reports an even higher percentage, noting that 75% of human resource managers have caught lies on applicants’ resumes.2 According to Business News Daily and HireRight’s 2019 Employment Screening Report, 87% of employers worry candidates misrepresent themselves on resumes and applications.3, 5 An estimated 71% of employees state… . . . read more


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