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Productivity

Working on everything everywhere all at once? Try monotasking

July 31, 2025

In today’s fast-paced business environment, office administrators are often faced with a multitude of tasks and responsibilities. As the demands of the job continue to grow, it becomes increasingly tempting to juggle multiple tasks simultaneously, commonly known as multitasking. However, there is an emerging school of thought that promotes the merits of monotasking—focusing on … [Read more...] about Working on everything everywhere all at once? Try monotasking

A primer on document management systems

July 22, 2025

Are you wondering how to modernize your office's system of managing documents?  A document management system, or DMS, refers to the tools and processes your organization uses to store and manage documents. A modern DMS will often provide robust search capabilities, metadata tagging, access controls, and increased security processes to protect files. NetDocument, a … [Read more...] about A primer on document management systems

The Impact of Artificial Intelligence on Legal Administration

July 7, 2025

Artificial intelligence (AI) is no longer some futuristic concept you hear about in tech circles—it’s already reshaping the way law firms operate. While much of the buzz focuses on how AI tools can assist attorneys with legal research and drafting, the real transformation is also happening behind the scenes in legal administration. And if you're managing a law office, you’re in … [Read more...] about The Impact of Artificial Intelligence on Legal Administration

Second job or side hustle: How to work with moonlighting employees

June 30, 2025

Dealing with moonlighting employees can be a delicate situation for an office manager. Moonlighting refers to employees holding a second job or pursuing other sources of income outside of their primary employment. While moonlighting itself might not be inherently negative, it can potentially impact an employee’s performance and commitment to their primary job. Here’s how an … [Read more...] about Second job or side hustle: How to work with moonlighting employees

7 tips for leading a video meeting

February 3, 2025

We've become accustomed to attending work meetings on Zoom and other video conferencing platforms in the last four years. But you might not be at ease as the leader of a Zoom meeting for your law office admin team. Here are some tips for conducting a successful video work meeting: Set a clear agenda: Before the meeting, create an agenda that outlines the topics to be … [Read more...] about 7 tips for leading a video meeting

Hybrid work creates a workday dead zone

October 10, 2024

By Lynne Curry Employees have changed how they’re working—as wise employers race to catch up. Here’s what’s new: Workday dead zone Managers and employees once viewed 4 p.m. as an ideal staff meeting time. Managers could catch everyone in the office before the workday ended yet after peak productivity hours ended. Employees knew the meeting wouldn’t drag on past five … [Read more...] about Hybrid work creates a workday dead zone

Turbocharge your firm’s client intake system

June 12, 2024

The intake process serves as the gateway to your law firm's client relationships. It's the first impression potential clients have of your firm and plays a crucial role in shaping their overall experience. An efficient and client-focused intake system not only streamlines your firm's operations but also fosters trust and satisfaction among clients. 1. Streamline and digitize … [Read more...] about Turbocharge your firm’s client intake system

Model Policy: Office Room Temperature

May 15, 2024

The purpose of this policy is to establish guidelines for maintaining a comfortable and productive work environment for all staff and clients by regulating the temperature in the law office. By implementing this office temperature policy, the law office aims to maintain a comfortable and productive work environment for all staff and clients. Consistent communication, … [Read more...] about Model Policy: Office Room Temperature

Try the Inbox Zero method to bring those emails under control

May 9, 2024

Is your email inbox a stress-inducing mess of unanswered emails? Here’s something you can try to put it in order and keep it that way. Inbox Zero is a time management and email productivity strategy developed by productivity expert Merlin Mann. The concept revolves around the idea of keeping your email inbox empty or close to empty by consistently processing and … [Read more...] about Try the Inbox Zero method to bring those emails under control

Harnessing voice technology for seamless operations

April 30, 2024

In the realm of modern legal practice, the integration of technology has become increasingly crucial for optimizing operations and maintaining a competitive edge. Among the array of technological innovations available, voice technology has emerged as a game-changer for law office administrators. Consider the ways in which voice technology can be harnessed to streamline various … [Read more...] about Harnessing voice technology for seamless operations

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The “Urgent” Culture That’s Quietly Killing Margins

When Hybrid Tension Creeps in at the Law Office

Is Your Office Leaking Money?

6 Ways Formal Job Descriptions Benefit Your Law Office

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Your Career

Seize Control of Your Workday

Preparing for More Law Firm Mergers — Are You Ready?

Questions a New Administrator Should Ask the Managing Partner

10 Steps to Build Your Confidence as a New Office Manager

Why “Thank You” Matters More Than You Think

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