phone rules

Whoʼs calling? Oh, itʼs you. Sorry, heʼs not in. The ubiquitous complaint about lawyers is that they never seem be available when a client calls, often don't return calls on time, and sometimes don't return them at all. That habit is so common and so irritating to clients that the rare attorney who does have good phone skills "makes the million-dollar roundtable very … [Read more...] about Improve your client relationships with these 4 unbendable telephone rules