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Managing the office

Are you misleading job applicants during the interview process?

May 22, 2015

Six in 10 employees say they've found aspects of a new job different from expectations set during the interview process, according to a survey conducted by jobs and career marketplace Glassdoor. Areas where job reality differs from employee expectations include:  Employee morale Job responsibilities Hours expected to work Boss' personality Career … [Read more...] about Are you misleading job applicants during the interview process?

Do you make any of these 10 common grammatical errors?

May 22, 2015

There are many workplaces where people don't need to be diligent about their grammar and where incorrect word usage is overlooked. But that's not the case for someone working in a law firm. There are certain professional expectations that come with the job and when you're having a serious conversation with a client or a colleague, the last thing you want is for the other person … [Read more...] about Do you make any of these 10 common grammatical errors?

Only 1 in 10 of your employees share your definition of success

May 15, 2015

A new global career survey of employees released recently by Right Management, the global career experts within ManpowerGroup, finds that only 10 percent of employees define career success as high performance and productivity. As employers struggle to find skilled and motivated individuals to meet performance goals, these findings indicate an ongoing disconnect between … [Read more...] about Only 1 in 10 of your employees share your definition of success

5 HR issues you need to review and keep on your radar

May 15, 2015

A law office manager has a wide range of responsibilities, which can make it difficult to keep every potential staff-related issue top of mind. Nevertheless, there are five human resources issues about which you should remain vigilant. 1 Discrimination Here are various types of discrimination, as identified and defined by the U.S. Equal Employment Opportunity Commission … [Read more...] about 5 HR issues you need to review and keep on your radar

Have this one simple conversation to end staff’s personal Internet use

May 15, 2015

The manager of a Mississippi professional office relies on a basic management practice when she presents any new policy. “I make it a win-win situation,” says Beth C. Pharr. “I tell staff ‘this why it’s necessary, and this is how it benefits you.’” Such was the case when she set a policy to solve a problem common to almost every … [Read more...] about Have this one simple conversation to end staff’s personal Internet use

Model Tool: Candidate rejection letter, job interview

May 12, 2015

Why you need this model tool: After you interview candidates for an open position and choose the one you wish to hire, you have an obligation to get back to the people who spent time interviewing but did not get the job. How this model tool helps you: It can be difficult to know what to say to a candidate who was not hired. How to use this model tool: This model tool is a … [Read more...] about Model Tool: Candidate rejection letter, job interview

Model Tool: Checklist of steps to take when conducting an investigation

May 6, 2015

Why you need this checklist: When an employee makes a complaint, whether it's an accusation of sexual harassment, bullying or an alleged workplace safety hazard, you have an obligation to conduct a thorough and timely investigation. In many circumstances, the filing of a complaint sets in motion several legal and regulatory requirements for a business. How this checklist helps … [Read more...] about Model Tool: Checklist of steps to take when conducting an investigation

Mental illness in the workplace and protections for employees

May 1, 2015

By R. Scott Oswald  bio When we think of "mental health" problems, many of us envision obvious symptoms. But mental health presents challenges precisely because it can be almost impossible to observe. This can become a problem in the workplace when an employee experiences intense anxiety or panic due to the stress of the position, and management simply expects these … [Read more...] about Mental illness in the workplace and protections for employees

Are you ruining your employees’ family dinners?

May 1, 2015

It's no secret that technology plays a major role in today's modern world. But what happens when technology starts blurring the line between work and non-work hours? The results of a recent survey commissioned by Workfront and conducted online by Harris Poll with more than 600 full-time employees working a typical 9-5 schedule, found that 56% of workers feel that technology … [Read more...] about Are you ruining your employees’ family dinners?

Are you changing your security strategy?

May 1, 2015

The growing proliferation and sophistication of hackers, combined with greater reliance on interconnected applications, devices and systems, has created a security environment that's challenging for even the best prepared organizations, according to new research recently released by CompTIA, the IT industry association. "It's not that businesses need to be convinced that … [Read more...] about Are you changing your security strategy?

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Making Legal Services More Accessible with Flex Payments

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

Running a Small Office Without Running Yourself Ragged

Follow these tips to check references right

Your Career

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

Dealing with Mean Girls and Mood Leeches

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