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Managing the office

Rethinking retention: A user experience approach to keeping great people

August 14, 2015

As traditional retention incentives become unsustainable, organizations are looking for new ways to attract and retain the best talent. In their recently released insights paper "Rethinking Retention: A User Experience Approach to Keeping Great People." ManpowerGroup Solutions provides a fresh perspective on retention, using a method most commonly found in product and service … [Read more...] about Rethinking retention: A user experience approach to keeping great people

Here’s a low-cost fix for office issues: Talk to your staff!

August 7, 2015

By Steve M. Cohen  bio I'm sometimes amused by the constant flow of management tips, tricks and cure-alls that parade through media aimed at managers. Most of these ideas are not bad and some are even excellent. But I'm frequently moved to suggest that the first thing most managers should try is simply talking and listening to their staff. I realize that's not … [Read more...] about Here’s a low-cost fix for office issues: Talk to your staff!

Six ways your firm’s information may be gridlocked

August 7, 2015

In today's new world of work, organizations rarely lack information. Unfortunately, according to research from Ricoh and IDC, what today's organizations do lack is quick access to their information, which is usually gridlocked and unavailable. Ricoh USA and IDC conducted Web-based interviews of nearly 300 companies in the United States and found six ways that corporate … [Read more...] about Six ways your firm’s information may be gridlocked

Why you should avoid hiring your clone

August 7, 2015

Hiring a new employee is a tedious task that every law office manager faces. But what if, two months after hiring a new employee, you realize that you have simply hired yourself? At first this may not sound like a terrible decision but, by taking a step back and looking at what hiring yourself really means, you'll notice that every employee at the organization has the same … [Read more...] about Why you should avoid hiring your clone

How to create a culture of professional development and keep your top employees

July 31, 2015

Rather than working their way up the corporate ladder, top talent is more often looking for jobs that enable them to develop their skills and increase their value in a future role, according to a new report released by Right Management, the global workforce consulting arm of ManpowerGroup. "Fulfilling Careers Instead of Filling Jobs" suggests that companies can significantly … [Read more...] about How to create a culture of professional development and keep your top employees

Have you taken your vacation yet? If not, it could be affecting your relationships at home

July 31, 2015

American workers value quality time with their loved ones above all else, but employees' behavior doesn't align with those priorities, says a new Project: Time Off study, "The Work Martyr's Affair: How America's Lost Week Quietly Threatens Our Relationships." The study, conducted by GfK Public Affairs, examines how employees balance their professional and personal lives, a … [Read more...] about Have you taken your vacation yet? If not, it could be affecting your relationships at home

Use contract employees and temporary workers to solve difficult staffing issues

July 31, 2015

If your legal practice is like most, it's difficult to make a case for adding full-time office staff. And it's no wonder. Full-time employee benefits, including Social Security, 401k/403b contribution, disability insurance, health insurance, pension plan, and paid time off, add approximately 40 percent to an employee's salary, according to Salary.com, a leading provider of … [Read more...] about Use contract employees and temporary workers to solve difficult staffing issues

Don’t let another firm steal your staff

July 23, 2015

By Dr. Steve M. Cohen The old saying that “the grass is always greener” is actually a fairly accurate description of one aspect of human nature. And this trait almost certainly applies to members of your office. As other organizations grow and the need for professional staff increases, openings will be filled by stealing the best from offices. It’s frustrating, but it’s … [Read more...] about Don’t let another firm steal your staff

When it comes to workplace health strategies, is your firm a leader or a follower?

July 23, 2015

Most employers plan to change their long-term health strategies to evolve with the changing health landscape, yet a new Aon Hewitt survey shows there has been little effort over the past year to move in that direction. So what is most likely to drive the impetus for change? According to Aon Hewitt's survey of more than 1,000 companies, one of the biggest drivers is what other … [Read more...] about When it comes to workplace health strategies, is your firm a leader or a follower?

Being mean doesn’t make an office efficient

July 17, 2015

By Steve M. Cohen  bio I recently saw some good management advice in The New York Times, of all places! The newspaper published a great article describing how there is "No Time to Be Nice at Work." I found this to be good reading for any manager. Author Christine Porath noted several significant concerns that are relevant today, including her findings that … [Read more...] about Being mean doesn’t make an office efficient

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How to Implement a Leave Donation Program for Disasters

The Impact of Artificial Intelligence on Legal Administration

6 steps to a marketing plan that works

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

8 ways to attract referrals

Your Career

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

Dealing with Mean Girls and Mood Leeches

You should learn your way around office politics

Why “Thank You” Matters More Than You Think

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