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Managing the office

Cybercrime and 7 basic security measures your firm should take now

May 6, 2016

Cybercriminals are continuing to exploit human nature as they rely on familiar attack patterns such as phishing, and increase their reliance on ransomware, where data is encrypted and a ransom is demanded, finds the Verizon 2016 Data Breach Investigations Report. This year's report highlights repeating themes from prior year's findings and storylines that continue to play off … [Read more...] about Cybercrime and 7 basic security measures your firm should take now

Illinois manager develops unique staff review system that does it all

May 6, 2016

An Illinois manager has developed a review system that, besides determining raises, increases communication throughout the office and also promotes teamwork. The process is referred to as a 360-degree evaluation, where everybody reviews everybody, including their bosses, their peers, and themselves. And to keep the communication and teamwork open, the reviewing is repeated … [Read more...] about Illinois manager develops unique staff review system that does it all

Supervising and Surviving Virtual Teams

April 29, 2016

By Lynne Curry, Ph.D, SPHR  bio As a manager, how can I supervise employees at remote locations—particularly when I never see them? If I work remotely, how do I make sure I stay on my supervisor's radar for promotional opportunities? Which employees thrive in virtual team situations? If you manage a virtual team If you manage employees you never meet … [Read more...] about Supervising and Surviving Virtual Teams

100 Top-Grossing Law Firms Published by ALM’s The American Lawyer

April 29, 2016

The American Lawyer's Am Law 100 ranking of the nation's top-grossing law firms revealed only modest growth overall for key financial metrics, the slowest growth among top firms since the Great Recession. Total gross revenue rose 2.7 percent in 2015 as firms struggled with a leveling-off of legal demand and uncertain conditions in global markets, according to the annual report, … [Read more...] about 100 Top-Grossing Law Firms Published by ALM’s The American Lawyer

Who’s your favorite administrative professional on TV?

April 25, 2016

By Catherine Jones  bio We've all worked with some real characters, but which TV character portraying an administrative professional would most people want at their company? More than a quarter (29 percent) of workers surveyed by staffing firm OfficeTeam said they'd choose Pam Halpert from "The Office," followed by Waylon Smithers from "The Simpsons" (17 percent). … [Read more...] about Who’s your favorite administrative professional on TV?

Changes to watch for in disability and absence management

April 22, 2016

Employee leave continues to undergo change and become increasingly complex. Although several regulations, such as the Family and Medical Leave Act (FMLA) and Americans with Disabilities Act and Amendments Act (ADA/AA), have been in place for several years, legal interpretation and application are subject to ongoing clarification. Meanwhile, regulatory initiatives under the … [Read more...] about Changes to watch for in disability and absence management

5 quick and easy ways to show recognition for employees’ good performance

April 22, 2016

By Catherine Jones  bio Happy Administrative Professionals Week (April 24-30). It's that time of year when many members of the office support team will receive special acknowledgment for their contributions. But opinions are divided between employers and their staff on what constitutes effective employee recognition, says an OfficeTeam survey. Nearly nine in 10 (89 percent) … [Read more...] about 5 quick and easy ways to show recognition for employees’ good performance

Top 10 oddball interview questions

April 22, 2016

Job candidates must be prepared for anything during an interview, according to Glassdoor, the transparent jobs and recruiting marketplace. The company therefore combed through hundreds of thousands of interview questions shared by job candidates over the past year to compile its annual list of the Top 10 Oddball Interview Questions. Here are the questions selected. … [Read more...] about Top 10 oddball interview questions

Buried by paper? Time to crawl out and go digital

April 15, 2016

In a report dated August 9, 2012, Linda A. Halliday, the Assistant Inspector General for Audits and Evaluations of the Department of Veterans Affairs, called for immediate action to address the “Risks Associated with Veterans Claims Folder Storage, Building Integrity, and Employee Safety at the Winston-Salem VA Regional Office.” In her report, Ms. Halliday described thousands … [Read more...] about Buried by paper? Time to crawl out and go digital

Managing the Gen X/Y employee

April 8, 2016

By Lynne Curry, Ph.D, SPHR  bio If you heard a male employee say "Yo, dude!" to a female employee you'd think the comment (check your choice):  Inappropriate;  Insulting;  Affectionate.   Please complete the following sentences: Patience is a ______. Good things come to _____ ___ ____. If you checked "inappropriate" or "insulting" or … [Read more...] about Managing the Gen X/Y employee

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Making Legal Services More Accessible with Flex Payments

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

Running a Small Office Without Running Yourself Ragged

Follow these tips to check references right

Your Career

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

Dealing with Mean Girls and Mood Leeches

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