Data breaches are becoming more complex and are no longer confined to just the IT department, but are now affecting every department within an organization. Each breach leaves a lingering, if not lasting imprint on an enterprise, finds Verizon's 2017 Data Breach Digest. As we found in the Verizon 2016 Data Breach Investigations Report (DBIR), the human element is again front … [Read more...] about Data breaches becoming more complex, pervasive, and damaging
Managing the office
The skill your employees think you’re lacking and how you can do better
Strong communication skills are necessary at every career stage, but especially for those in leadership positions. In a new study from Robert Half Management Resources, however, nearly one in three workers (30 percent) did not give their boss high marks in this area, reporting communication and diplomacy are where their managers most need improvement. Greater technical … [Read more...] about The skill your employees think you’re lacking and how you can do better
What do clients really want?
By Brenda A. Barnes bio When you ask clients what they want from law firms, you quickly receive a long list. Expertise Support Practical advice Good relationship Track record Client focus Trust Business outcomes Honesty Quality brand … [Read more...] about What do clients really want?
How to spot the employees about to quit and how to change their minds
A new study, Why Do Workers Quit?, conducted by Glassdoor Economic Research, finds employees that stagnate in a job too long are more likely to leave their employers rather than move to a new role within the company. The economic research arm of Glassdoor looked at more than 5,000 job transitions¹ from resumes submitted to the site and combined that data with company … [Read more...] about How to spot the employees about to quit and how to change their minds
Five things law office managers need to know about the Trump travel ban
We'll leave it to others to argue whether it's legal, moral, or wise. What we can tell you is that President Trump issued an Executive Order Jan. 27, 2017, establishing a travel ban that can affect healthcare providers. Litigation has resulted in a temporary reprieve from the ban issued on Feb. 3. However, while this matter is being debated, it's a good idea to understand … [Read more...] about Five things law office managers need to know about the Trump travel ban
How do you practice business integrity?
By Brenda A. Barnes People often define integrity as doing the right thing even when no one else is around. It is the ability to act with honesty and be consistent in whatever it is you are doing based on the particular moral value or belief compass you have. Browse through the mission statements of most businesses and you will notice that almost every company includes a … [Read more...] about How do you practice business integrity?
Six key questions arising from the Trump/ACA executive order
Milliman, Inc., a global consulting and actuarial firm, has compiled six questions for consideration by healthcare stakeholders about the Trump Administration's recent executive order, which gives a sweeping command to the leaders of the new administration to unwind certain aspects of the Patient Protection and Affordable Care Act (ACA)—especially those components deemed … [Read more...] about Six key questions arising from the Trump/ACA executive order
Most outrageous employee excuses for being late
Are any of your staff members chronically late for work? If so, they're not alone. According to a new CareerBuilder survey, when asked how often they come in late to work, more than 1 in 4 workers (29 percent) admitted they do it at least once a month—up from 25 percent last year—and 16 percent say it's a weekly occurrence for them—up 3 percentage points since last year. More … [Read more...] about Most outrageous employee excuses for being late
11 grammar rules to carry into the new year
Here are 11 essentials of grammar to master this year. They are some of the most often missed points. 1. Plurals don't get apostrophes. Gather up all the Christmas cards and see how many are from the Hartness' or the Sheridan's or the Joneses'. It's the Hartnesses, the Sheridans, and the Joneses. 2. Comprised. Don't put of after it. Comprise means to include. Most plays … [Read more...] about 11 grammar rules to carry into the new year
Focus on employee health and see an increase in productivity
A survey of executives at large corporations, conducted by CoreNet Global and CBRE Group, Inc., has found that when a company focuses on employee health and wellness, there is an increase in engagement and retention rates and a decline in absenteeism. "Corporations that take an active role in managing health and wellness programs for employees are seeing positive returns on … [Read more...] about Focus on employee health and see an increase in productivity