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Managing the office

Information Security Checklist for Small Businesses

April 21, 2017

Why you need this checklist: This checklist, created by Sensei Enterprises, Inc., will help you identify what your cybersecurity program must address. How this checklist helps you: This checklist will help you pinpoint your cybersecurity policy's strengths and weaknesses. How to use this checklist: Print off this checklist and review it with members of your cybersecurity … [Read more...] about Information Security Checklist for Small Businesses

Cyberthreats demand your attention and a customized approach

April 21, 2017

The recently released BakerHostetler 2017 Data Security Incident Response Report highlights the critical need for senior executives in all industries to understand and be ready to tackle the legal and business risks associated with cyberthreats and to have enterprisewide tactics in place to address intrusions before they happen. At the same time, Dell just released the … [Read more...] about Cyberthreats demand your attention and a customized approach

NJ firm finds an easy way to reduce last-minute sick calls

April 21, 2017

Experience is often a manager's best education. Such is the case for the long-time manager of a practice in New Jersey, who has found that the best way to prevent the last minute sick calls is to allow staff to carry their sick days over to the next year. But instead of transferring as sick days, the time becomes personal days to use however they want. As in any office the … [Read more...] about NJ firm finds an easy way to reduce last-minute sick calls

What we’re overlooking when it comes to time management

April 14, 2017

By Brady Wilson  bio Many times, I've seen business leaders send their employees off to time management courses in the hopes that the training will help increase engagement and productivity. Many times, I've seen those same leaders show bewilderment when the training doesn't seem to have any impact—or worse yet, results in employees being less engaged and less … [Read more...] about What we’re overlooking when it comes to time management

Growing your law firm with a carefully crafted blog

April 7, 2017

By Brenda A. Barnes  bio First, there were firm newsletters. Law firms sent them out as a way to build community among existing and prospective clients. They were a branding tool that also fostered loyalty. Then, the internet accelerated that formula, allowing law firms to not only save money on print and mailing, but also push this content marketing vehicle out … [Read more...] about Growing your law firm with a carefully crafted blog

Keep your firm and yourself cyber safe with some digital spring cleaning

April 7, 2017

The National Cyber Security Alliance (NCSA) and Better Business Bureau (BBB) are encouraging consumers to get their online lives in good order by conducting a thorough cleanse of their cyber clutter and make "digital spring cleaning" an annual ritual to help protect valuable personal data. A NCSA survey found that preventing identity theft is a top safety concern for Americans, … [Read more...] about Keep your firm and yourself cyber safe with some digital spring cleaning

Ask this one question to keep the clients coming

April 7, 2017

A client survey can take whatever form and be as detailed as the firm wants. But there is just one question to worry about: Will you refer us? The answer had better be a yes. Here are two very different ways to approach it. The first is simple and direct and is outlined by Linda Bishop of Thought Transformation, an Atlanta sales consulting firm. Bishop is also author … [Read more...] about Ask this one question to keep the clients coming

Making the case for case management software

March 31, 2017

By Elizabeth M. Miller, MBA  bio Time management and organization are two of the key components to efficiency and thus, profitability. The value of organized systems in place to gather and store key data pertaining to client files and other important information cannot be overlooked. The answer to the dilemma of storing all data relating to every client file is the … [Read more...] about Making the case for case management software

‘Favorites’ list source of popular employee awards

March 31, 2017

When Audrey M. Serban gives her staff members rewards for work done well, she can be sure the reward is something the employee will like. That's because she has a list of 'Favorites' for each staffer, and chooses the gift, large or small, from that. Serban, office manager for Fisher & Phillips, LLP, in Murray Hill, NJ, says, "I thought I'd share an idea that seems to … [Read more...] about ‘Favorites’ list source of popular employee awards

What employee drug use is costing your practice

March 24, 2017

Workers with substance use disorders miss nearly 50 percent more days than their peers, and up to six weeks of work annually, according to analysis from the National Safety Council, NORC at the University of Chicago, and Shatterproof. Despite the alarming new statistics, there is a persistent gap between employer perceptions of impact and the actual human and business costs … [Read more...] about What employee drug use is costing your practice

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How to Implement a Leave Donation Program for Disasters

The Impact of Artificial Intelligence on Legal Administration

6 steps to a marketing plan that works

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

8 ways to attract referrals

Your Career

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

Dealing with Mean Girls and Mood Leeches

You should learn your way around office politics

Why “Thank You” Matters More Than You Think

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