• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • LOGIN
  • Law Office ManagerHOME
  • Book StoreBook Store
  • WebinarsWebinars
  • LOGIN
  • Manage Your Account
  •  
Law Office Manager

Law Office Manager

  • Hiring
  • Increasing profits
  • Technology
  • Billing
  • Managing staff
  • More! ⇩
    • Newsletter Archive
    • Time tracking
    • Client relations
    • Termination
    • Tool Box
    • Risk management
    • Recordkeeping
    • Cartoons
    • Reader tips
    • Purchasing & leasing
    • Marketing
    • Managing the office
    • Information security
    • Your career
    • Working with lawyers
    • Employee benefits
    • Compliance
    • Workplace Safety
  • Special Reports

Managing the office

How to protect your client data while complying with PCI anti-fraud measures

November 24, 2017

What would you do if you were asked to install monitoring software on your network? Gary Allen Gardner of Rosi & Gardner, P.C. in Traverse City, Michigan, shares how he resolved a recent troubling request his firm received. We were contacted by our credit card processing company, regarding "PCI Compliance" (Payment Card Industry). By email and subsequent list of … [Read more...] about How to protect your client data while complying with PCI anti-fraud measures

How secure is your password? Are you sure?

November 24, 2017

Think your password is secure? You may need to think again. People's perceptions of password strength may not always match reality, says a recent study by CyLab, Carnegie Mellon's Security and Privacy Institute. For example, study participants expected ieatkale88 to be roughly as secure as iloveyou88; one said "both are a combination of dictionary words and are appended by … [Read more...] about How secure is your password? Are you sure?

Surviving 7 types of nightmare personalities

November 17, 2017

They may do good work but their obnoxious personalities spawn resentment and negativity. Don't hesitate to strike hard at negative staffers, says Blaine M. Loomer, a management consultant and author of the book, "Corporate Bullsh*t: A Survival Guide." Let them carry on and the office can get more unpleasant every day—for both management and staff. Loomer lists the seven … [Read more...] about Surviving 7 types of nightmare personalities

Tackle silly problems with silly solutions and boost morale

October 27, 2017

For the small problems inherent in any office's staff, one manager has two easy solutions: humor and once-a-day positive notes. The humor comes in the form of silly contests to solve equally silly—though very human—problems. "They're nonsensical, but they reduce tension," says the Georgia office manager. One, for example, was an ongoing complaint that nobody replaced the … [Read more...] about Tackle silly problems with silly solutions and boost morale

Forget multitasking! Here are 4 ways to improve your focus and get more done

October 13, 2017

It's a typical day at work. You're on the computer, entering data, while you're talking on the phone. A staff member comes to your office door, stack of papers in hand, and you motion for her to come in and put the papers on your desk. You continue your phone conversation, momentarily removing your hands from the keyboard in order look through the papers. You're a multitasking … [Read more...] about Forget multitasking! Here are 4 ways to improve your focus and get more done

Five personalities to weed out when hiring for staff positions

September 22, 2017

Just as important as being able to do the work and being willing to do the work is having a personality that fits the job. Five traits can spell disaster in law firm staffing. Those five traits can cause severe friction within the staff. They can stymie the work. And they can undermine the administrator. Here's a definition of each plus the detection questions to ask and the … [Read more...] about Five personalities to weed out when hiring for staff positions

When co-workers can’t get along

September 15, 2017

Julie A. Aarup, office administrator at the Michigan firm Honigman Miller Schwartz and Cohn LLP, had a problem that many office managers face: contrary co-workers. But rather than trying to mediate, Aarup treated the dueling duo to lunch—with a condition. Problem solved. Twice during my nearly 21 years at Honigman Miller Schwartz and Cohn, I had a problem with two coworkers … [Read more...] about When co-workers can’t get along

How to improve processes in your law firm

September 8, 2017

By Elizabeth M. Miller  bio Providing maximum efficiency is an endless challenge for today's law firms. Twenty or thirty years ago, before computers replaced electric typewriters (anyone remember those?), preparation of documents was an arduous task in which every pleading required that the wheel be reinvented over and over. Bookkeeping and trust accounting were … [Read more...] about How to improve processes in your law firm

90-day goals for success and job satisfaction

September 4, 2017

A manager's success turns on "what other people are able to accomplish." And to a great extent, accomplishments depend "on how happy they are with their jobs. The happier they are, the more they produce." To encourage success and job satisfaction throughout the office, Matthew J. Bower, administrator at Luhrsen Law Group in Sarasota, set up a 90-day goal plan that covers both … [Read more...] about 90-day goals for success and job satisfaction

Four tricks to improve the hiring process

August 25, 2017

Beyond the résumé, reference check, and the interview, use these four techniques to improve your hiring process. 1 Identify past mistakes One essential element to consider is the office's history. Before interviewing anybody, look at what has gone wrong in the job when other people have held it and identify what filters need to be set up for the next hiring decision. Look … [Read more...] about Four tricks to improve the hiring process

« Previous Page
Next Page »

Primary Sidebar

Free Reports

    • Guide to Advanced Hiring Techniques
    • Employee Morale in the Law Office
    • Workplace Bullying

Free Premium Reports

    • 7 Smart Cost-Cutting Strategies for Your Law Office
    • Guide to Advanced Hiring Techniques
    • Employee Morale in the Law Office
    • Workplace Bullying
    • 7 Proven Ways to Make Your Billing and Collections More Profitable
    • 7 Simple, Proven Steps to Hiring the Right Staff
    • 7 Policies Every Law Office Should Have

Download Current Issue

Current Issue

Recent Headlines

How to Implement a Leave Donation Program for Disasters

The Impact of Artificial Intelligence on Legal Administration

6 steps to a marketing plan that works

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

8 ways to attract referrals

Your Career

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

Dealing with Mean Girls and Mood Leeches

You should learn your way around office politics

Why “Thank You” Matters More Than You Think

Deliver Your Message

Footer

Return to the Top

Download the Current issue
Monthly Magazine Archive
Advertise in Law Office Manager
Download Media Kit

Become a Premium Member
Download a Sample Issue of LOM
Renew your Law Office Manager Membership
Manage Your Account
Contact Law Office Manager
About Law Office Manager
Terms & Conditions
Privacy Policy
Give Us Feedback


Copyright © 2025 Plain Language Media, LLLP • 1-888-729-2315