Like many small firms, one Michigan office operates in a precarious environment. With only two attorneys and four staff, it faces heavy competition from larger firms as well as from firms opening satellite offices. And because the city itself is small, the client prospect pool is limited, says the administrator of the office. So the firm devised a … [Read more...] about Unique client communication approach gives small firm a huge marketing advantage
Managing the office
TO-DOs: Your October office checklist
It's that time of year when law firm administrators must start planning how to invest their resources to meet next year's expectations. And the only way to do that is with a realistic budget. Here are some tasks you can address this month to help you get a sense of where the firm's at now, so that you can realistically plan for where you want it to go. Assemble your 2024 … [Read more...] about TO-DOs: Your October office checklist
If you’re ignoring these 6 rules, you can kiss your budget good-bye
It's that time of year when law firm administrators need to "calmly and carefully consider how they are going to invest their resources to meet next year's expectations," says business and financial management consultant Gene Siciliano, CMC, CPA, of Western Management Associates in Los Angeles. And the only way to do that is with a realistic and workable budget. Drawing … [Read more...] about If you’re ignoring these 6 rules, you can kiss your budget good-bye
The County Law Library: Don’t overlook this FREE and valuable legal resource
According to just about every legal management article, webinar, or podcast, the landscape of the legal market in the past few years has changed—dramatically. Clients, it seems, are firmly in the driver's seat. And with an abundance of legal service providers, these clients are demanding efficient and cost-effective solutions, leading many firms to rethink their … [Read more...] about The County Law Library: Don’t overlook this FREE and valuable legal resource
The top five reasons firms lose money and go out of business
"Lawyers become lawyers because they want to help people and practice the art of law," says Los Angeles financial consultant Gene Siciliano, CMC, CPA, author of Finance for Non-financial Managers (McGraw-Hill, New York). And once in practice, lawyers focus exclusively on their technical expertise, not the essentials of running a business successfully. "They think they can get … [Read more...] about The top five reasons firms lose money and go out of business
Plan firm’s transition now even if retirement is years away
Many of us daydream of how we'll spend our retirement years; it's the dream we've chased all of our careers. However, when faced with the reality of this life-changing phase of life, retirement suddenly switches from a dream to a touchy subject—and it's a subject every law office administrator must address and properly plan for, because at some point in the life of your firm, … [Read more...] about Plan firm’s transition now even if retirement is years away
Follow the example of the Navy SEALs and build the framework of an excellent training program
By Michelle Spencer bio Recently, an article appeared in The Harvard Business Review entitled "How the Navy SEALs Train for Leadership Excellence," written by Michael Schrage, an educator and research fellow at MIT Sloan School's Center for Digital Business. In his article, Schrage wrote, "As an educator, I fear world-class business schools and high-performance … [Read more...] about Follow the example of the Navy SEALs and build the framework of an excellent training program
Just how truthful is that applicant’s resume? Here’s how to find out
There's always tough competition for a good job. And sometimes, to beat out the competition, people do more than brush up their resumes. Some fabricate the facts to get in a better position for winning a job. But there's a way to sort out the facts from the fiction, says Michelle Taylor, PhD, of Taylor Consulting in Huntington Beach, CA, a company that provides psychological … [Read more...] about Just how truthful is that applicant’s resume? Here’s how to find out
How to make sure your intake consultation covers all the services your firm provides
In a law firm, service counts. In fact, it's often the service more than the legal abilities that brings in repeat business, says practice management and marketing consultant Allison C. Shields of Legal Ease Consulting in New York City. For that reason, the service needs to be covered in the initial consultation so the client knows what to expect and the attorney knows what … [Read more...] about How to make sure your intake consultation covers all the services your firm provides
To-Dos: Your August office checklist
The middle of summer is a great time for tackling projects that you can't get to during the rest of the year. Here are a few suggestions: Ensure that data security is covered in your employee handbook, employee training, and BYOD policy. Include computer files as part of your summer office clean-up. Start planning for the last quarter of the year in terms of collections … [Read more...] about To-Dos: Your August office checklist