When you manage a small law office, you're not just "the office manager"—you're often the receptionist, the billing coordinator, the IT support, the HR department, and the go-to problem solver. With just a couple other administrative staffers around you, it's all about smart juggling, creative teamwork, and knowing how to lead while getting your own work done. First, get … [Read more...] about Running a Small Office Without Running Yourself Ragged
Managing the office
Keep Those Payables Paid with These Procedures
Managing accounts payable is a critical aspect of running a law firm efficiently and responsibly. Establishing well-defined processes and practices for accounts payable can help your firm maintain financial stability, build strong relationships with vendors, and ensure compliance with financial regulations. Here's some advice on how to set up effective accounts payable … [Read more...] about Keep Those Payables Paid with These Procedures
How You Can Support Associates’ Professional Development
The law office administrator can have a significant impact on the professional development of your associates. By fostering a culture that encourages continuous learning, providing mentorship opportunities, and promoting growth, you can help build a stronger, more capable team. Here’s how you can play a pivotal role in supporting your associates’ professional development. 1. … [Read more...] about How You Can Support Associates’ Professional Development
Questions a New Administrator Should Ask the Managing Partner
Congratulations on your new position as the law office administrator, reporting directly to the managing partner. As you prepare for your first meeting with the managing partner, it's essential to ask the right questions to gain clarity on your role and responsibilities. Here are some questions to consider. What are the key priorities for the law office in the next six … [Read more...] about Questions a New Administrator Should Ask the Managing Partner
10 Steps to Build Your Confidence as a New Office Manager
Starting a new role as an office manager can be an exciting yet challenging experience. It’s not uncommon to feel a bit overwhelmed in the beginning, but by taking proactive steps, you can build your confidence and excel in your new position. Here are some valuable tips to help you grow in your role as an office manager: 1. Understand Your … [Read more...] about 10 Steps to Build Your Confidence as a New Office Manager
Taking Care of Yourself as the Work Pace Ramps Up
January can feel like being thrust into a race after a peaceful stroll. The holidays are over, the inbox is full, and deadlines seem to stack up faster than you can tackle them. As the manager of a busy office, you're often the one holding it all together, but who’s holding you together? Let’s be honest: you can’t take care of your team, your clients, or your office if … [Read more...] about Taking Care of Yourself as the Work Pace Ramps Up
Case Management Audit Checklist
Objective: Ensure efficiency, compliance, and client satisfaction in the case management process. Use this checklist during regular audits to assess the effectiveness of case management practices and identify areas for improvement. 1. Case Load Distribution Workload Balance: Verify that cases are distributed equitably among attorneys to avoid … [Read more...] about Case Management Audit Checklist
Why Every Office Manager Should Create Standard Operating Procedures (SOPs)
You’re the hub of activity and the go-to problem solver when you are an office manager. You’ve probably answered the same questions more times than you can count or had to troubleshoot chaos when key team members were out of the office. These scenarios—and many more—underscore the critical need for Standard Operating Procedures (SOPs) in your office. SOPs might not … [Read more...] about Why Every Office Manager Should Create Standard Operating Procedures (SOPs)
Year-End Reflections: Taking Stock of Your Law Office’s Successes and Challenges
As the end of the year approaches, it’s an ideal time to step back and reflect on your law office’s performance. Year-end reflections provide a valuable opportunity to evaluate what went well, identify areas for growth, and set the stage for a more effective and productive year ahead. By taking an honest inventory of your successes and challenges, you can help your firm thrive … [Read more...] about Year-End Reflections: Taking Stock of Your Law Office’s Successes and Challenges
Winter Safety Checklist for Parking Lots, Walkways, and Office Entrances
Winter weather can present significant safety challenges for office managers, employees, and visitors alike. Snow, ice, and freezing temperatures increase the risk of slips, trips, and falls, making it essential to take proactive measures to maintain safe and accessible conditions around your office. This comprehensive Winter Safety Checklist will help you address potential … [Read more...] about Winter Safety Checklist for Parking Lots, Walkways, and Office Entrances










