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Managing staff

Should Your Staff Wear Costumes on Halloween?

October 10, 2024

Chances are someone on your staff is at this very minute planning a wildly inappropriate costume to wear to the office on Halloween. While Halloween can be a festive and enjoyable occasion, the legal profession demands a high level of professionalism and decorum. Here we consider the pros, and cons of permitting Halloween costumes in a law office, along with essential … [Read more...] about Should Your Staff Wear Costumes on Halloween?

Employers need to come to grips with employees’ mental health struggles

October 2, 2024

By Lynne Curry “I’m not my employees’ babysitter, their mommy, or their therapist,” the CEO insisted. The problem that led to his call—his company’s 2024 employee survey revealed large numbers of his company’s employees expected mental health benefits. “What are these employees thinking?” he asked. “We offer a generous sick leave allowance and they’re asking for paid … [Read more...] about Employers need to come to grips with employees’ mental health struggles

The breakroom saga: a true story with a surprise ending

September 17, 2024

By Lynne Curry Stay tuned for this week’s exciting episode of The Breakroom Sagas. If your office’s breakroom is a hotbed of unresolved conflict, you’ll recognize these characters and their dramas. . At 3 p.m., “Harry” exploded into the manager’s office because someone swiped his turkey and cheese sandwich. According to Harry, one bite would have convinced anyone … [Read more...] about The breakroom saga: a true story with a surprise ending

Stay on top of these key HR issues in your law office

September 13, 2024

Top HR issues in a law office often revolve around the unique challenges of managing a professional, high-pressure environment. Here are some of the most common HR concerns law office managers face and how to stay on top of them: Recruitment and Retention of Talent Challenge: Attracting and retaining skilled attorneys, paralegals, and support staff is crucial but … [Read more...] about Stay on top of these key HR issues in your law office

Do you make your employees want to stay?

September 12, 2024

By Lynne Curry Your employees are leaving, because they want better opportunities. What are you giving them? If it’s not better opportunities, you’ll lose them. Here’s what you need to consider: Do you pay your employees what they’re worth? If you can’t afford competitive compensation, do you compensate by giving employees flexibility and autonomy, allowing … [Read more...] about Do you make your employees want to stay?

What it takes for a good manager to be a good leader

September 12, 2024

A good manager is often synonymous with being a good leader, but it’s important to recognize that while there is overlap between the two roles, they are not identical. A manager typically has responsibilities related to organizing, planning, and controlling processes and resources to achieve specific goals. On the other hand, a leader focuses on inspiring, motivating, and … [Read more...] about What it takes for a good manager to be a good leader

8 rules for running your office right, especially if it’s a small one

September 12, 2024

The smaller the office, the more the manager works under a microscope. Everybody sees everything that's going on and everything the manager does. For a new manager in that setting, the microscope gets even stronger because staff are watching to see who their new boss is. And if that new manager has been promoted from within, the scrutiny is unforgiving because it's coming … [Read more...] about 8 rules for running your office right, especially if it’s a small one

7 projects to tackle in September

August 29, 2024

As the summer winds down and the pace picks up, September is the perfect time to dive into projects that will set your law office up for success in the months ahead. Here are seven key projects to focus on that will help you streamline operations, boost efficiency, and ensure that your team is prepared for the busy fall season. 1. Review and Update Case Management … [Read more...] about 7 projects to tackle in September

HR scenario: How do I handle ‘quiet vacationing’?

August 29, 2024

By Lynne Curry Question: I’m a small business owner and trust my employees. The majority are great. In the past two years, I’ve actively sought ways to reward them for hard work and keep them motivated. When our amazing summer began in May, I shortened our work week to four days for as long as summer lasted, giving every employee a guilt-free Friday off. I manage … [Read more...] about HR scenario: How do I handle ‘quiet vacationing’?

Personal client attention doubles the money-making referrals

August 14, 2024

When a North Carolina office realized its referrals from clients were dwindling, it responded by setting up a plan to ensure maximum personal contact with the clients. Within the first year the plan was in place, the personal injury firm doubled its referrals. The focus was placed on communications, fast response to calls, maintaining contact throughout the year and keeping … [Read more...] about Personal client attention doubles the money-making referrals

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Spreadsheet Savvy is Vital to Law Office Administration

Sample Policy: Halloween Costumes

How to Give Your Collections Engine a Tuneup

10-Point Review on Safeguarding Client Data

Monitor These Key Performance Indicators for success

Your Career

Tick Those Unpleasant Tasks Off Your To-Do List

Oversharing: Can You Please Curb Your TMI?

7 Ways to Get the Most Out of a Work Conference

10 Ways to Build an Environment of Continuous Learning for Your Admin Staff

Surviving the Earthquake of a Law Firm Takeover, Merger, or Acquisition

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