Your to-do list is long, your inbox is overflowing, and everyone seems to need something from you—right now. As a law office administrator, your day can feel like a nonstop whirlwind of requests, interruptions, and unexpected fires to put out. But instead of letting the day control you, it’s time to take control of your day. With a few key strategies, you can stay organized, … [Read more...] about Seize Control of Your Workday
Managing staff
Supporting Law Firm Partners and Protecting the Practice: Addressing Alcohol Concerns with Care
If you suspect that a partner has an issue with alcohol that is affecting their work, it is a delicate yet urgent matter that requires careful handling. Addressing this situation with professionalism, discretion, and adherence to legal and ethical guidelines is essential for the well-being of the partner, the staff, and the firm as a whole. Here’s how to approach this … [Read more...] about Supporting Law Firm Partners and Protecting the Practice: Addressing Alcohol Concerns with Care
Personalize incentives to enhance motivation for law office staff
In a law office where deadlines loom large and client needs demand attention, fostering motivation and engagement among staff members is crucial. While traditional incentives like Starbucks cards or Amazon gift certificates have their place, law office administrators can elevate employee morale and productivity by embracing a more personalized approach to recognition and … [Read more...] about Personalize incentives to enhance motivation for law office staff
Cost-cutting strategies for law firms
By Elizabeth M. Miller bio After much resistance, kicking and screaming, lawyers are finally facing the reality that the business of practicing law is separate from the practice of law. What exactly does this mean? It means that a law practice is a business and from a management standpoint it needs to be run like a business or the practice will fail. We all know that the … [Read more...] about Cost-cutting strategies for law firms
Unlocking Profitability: How Streamlining Administrative Work Frees Up More Billable Hours
You know the drill—attorneys are constantly juggling client work, legal research, and court deadlines, but behind the scenes, a mountain of administrative tasks eats away at their billable hours. As a law office manager, one of your biggest opportunities to increase profitability is streamlining these non-billable tasks so attorneys can focus on what they do best: practicing … [Read more...] about Unlocking Profitability: How Streamlining Administrative Work Frees Up More Billable Hours
Oversharing: Can You Please Curb Your TMI?
By Lynne Curry When “Heather” met with her boss to request a week of personal leave, she didn’t intend to spill her deepest secrets. But Heather needed someone to understand—the sleepless nights, the gut-wrenching choice, the unbearable fear of raising a child with birth defects. Her boss listened without judgment. Still, in the days that followed, Heather couldn’t … [Read more...] about Oversharing: Can You Please Curb Your TMI?
Managing policies, technology, and support systems for remote and hybrid work
The world of work has undergone a significant transformation, and like many, your law office is probably embracing remote and hybrid work models. As the person who keeps everything running smoothly, you play a crucial role in making this transition successful. Let's talk about how you can effectively implement and manage the necessary policies, technology, and support systems … [Read more...] about Managing policies, technology, and support systems for remote and hybrid work
Checklist: When a staffer departs
When a staff member leaves the law office, it’s important to ensure a smooth and secure transition. This checklist will help you cover all the necessary steps for offboarding a departing staff member, whether they are leaving voluntarily or due to termination. 1. Documentation and Communication Collect Resignation Letter or Termination Notice Ensure that the resignation … [Read more...] about Checklist: When a staffer departs
Cheat Sheet: Quick Conflict Resolution
Workplace conflicts happen—it’s just part of working with people. As an office manager, you’re often the go-to person for keeping things from boiling over and helping everyone get back on the same page. Whether it’s a disagreement between coworkers, frustration over office policies, or just a simple miscommunication, knowing how to step in the right way can make a big … [Read more...] about Cheat Sheet: Quick Conflict Resolution
Revenge Quitting: Why Employees Are Sabotaging Employers on Their Way Out
By Lynne Curry On Adam’s last day, he recorded a TikTok video walking through his employer’s facility, pointing out every OSHA violation. The video amassed millions of views, prompting an investigation and hefty fines for the company. Maggie managed her company’s social media accounts. After a heated argument with her boss, she changed all the account passwords and … [Read more...] about Revenge Quitting: Why Employees Are Sabotaging Employers on Their Way Out