It is the money that gets the first-year associates in the door. But it is the work that keeps them there. Many associates are gone by the third year, and most of them go because the work assignments don't live up to their expectations. To retain the associates it has spent so much money recruiting, the firm needs a mentoring program that stays with each attorney on every … [Read more...] about How a mentor program can improve your associate retention rates
Managing staff
Onboarding: How to make your new hire’s first day a success
The first day of working in a law firm can intimidate anyone, whether you're a new receptionist or a new associate. It doesn't matter how friendly your new co-workers are or how qualified you are for the job, it's still uncomfortable. You're stepping into a finely tuned machine and you need to get in sync with the moving parts, momentum, and direction. Fast. And how well you … [Read more...] about Onboarding: How to make your new hire’s first day a success
Surveys find employees are shopping at work on Cyber Monday, but most will try to hide it
Take a look around at your office right now. Are your colleagues actually banging out a report or are they bargain hunting? According to a survey of North American workers by staffing firm Robert Half Technology, there's a good chance it's the latter. Nearly half (49 percent) of respondents said they typically shop while in the office on Cyber Monday. And bosses may be the … [Read more...] about Surveys find employees are shopping at work on Cyber Monday, but most will try to hide it
Here are four good ways to get your work done and enjoy a long weekend
Many managers will agree that the most difficult part of their job is finding time to get all the work done. And, while everyone loves a long weekend, it's hard to make up for that lost workday. So here are four good time management recommendations from workflow advisor Jason Womack of Ojai, CA, author of Your Best Just Got Better: Work Smarter, Think Bigger, Make More. These … [Read more...] about Here are four good ways to get your work done and enjoy a long weekend
Boost quarterly profits with this proven 6-pronged cost cutting plan
Every now and then, office administrators are forced to look for new ways to cut expenses. There are lots of dollars waiting to be saved, but many of them are in places so conspicuous they get overlooked. Go for the obvious. To save the firm money, begin with increasing staff productivity and continue on to reclaiming lost office supplies and capping what the firm pays for … [Read more...] about Boost quarterly profits with this proven 6-pronged cost cutting plan
TO-DOs: Your November office checklist
There's a lot happening this month—everything from Thanksgiving to budget preparations. Here are a few things you should address this month. Make your reservations. If you are planning a holiday party and haven't yet booked a venue, don't wait any longer. Certain restaurants get booked up quickly, especially if your firm wants to do a holiday luncheon instead of a dinner. … [Read more...] about TO-DOs: Your November office checklist
How to maximize your receptionist’s time
Does your receptionist seem bored? Have her co-workers complained that she seems to have little to do and spends most of her time surfing the Internet? Before assigning new duties to your receptionist, there are a few things you should consider first. How much extra work the receptionist can take on depends on how busy the desk is, says Ellen Freedman, CLM, of Freedman … [Read more...] about How to maximize your receptionist’s time
8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your firm
Writing an employee handbook from scratch can be a very daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It's tempting to set the job aside and wait until work slows down a bit. Of course, if you wait for the perfect time to write, it's unlikely that you will actually do it at all. So we're here to help you get the … [Read more...] about 8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your firm
Are you leveraging your staff’s enthusiasm?
Many articles have been written about motivating staff. In fact, Law Office Manager has published many of these, which are usually how-to articles aimed at increasing productivity. These pieces often share tried-and-true ways to engage employees more fully. Sometimes rewards and recognition are the hooks for motivation and greater engagement. These techniques work, and can … [Read more...] about Are you leveraging your staff’s enthusiasm?
Never-ending training
No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool is training that never ends. At her office, Patricia Board starts the training on the first day a staffer comes in. She gives the newcomer a check-off list of both job and office basics and spends several hours going over each item. "Those are … [Read more...] about Never-ending training