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Managing staff

Humorbragging: Where Charm Meets Confidence

August 14, 2025

By Lynne Curry Are you heading into a job interview; meeting a new boss; pitching to potential investors, or stepping into another situation in which you need to impress—but don’t want to sound arrogant or conceited? Consider humorbragging—a strategy which you use self-deprecating humor, self-awareness and vivid storytelling while crediting yourself with traits like … [Read more...] about Humorbragging: Where Charm Meets Confidence

How to Negotiate with Employment Agencies

August 3, 2025

Working with employment agencies is often part of the hiring process when you're responsible for staffing a law office. Whether you're bringing on temporary help or searching for permanent team members, negotiating well with agencies is key to finding the right people at the right price. This guide will help you approach those conversations with confidence and strategy. 1. … [Read more...] about How to Negotiate with Employment Agencies

6 Realities About Client Billing and How to Address Them

July 31, 2025

By Elizabeth M. Miller  bio Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to expect their lawyers to work for free, something they don't expect anyone else to do. In today's economy, clients are looking for reduced legal fees and results. Value billing and flat fee billing structures are … [Read more...] about 6 Realities About Client Billing and How to Address Them

The Heroine with a Headcount: Handling the Disruption Diva

July 23, 2025

By Lynne Curry Question: We thought we’d hit the jackpot when we hired “Sonali.” She possessed all the right skills, and her interview dazzled. My manager said, “I love her fresh thinking. Keep her happy; we need her.” The trouble surfaced in week three. Sonali pinged me on Slack. “FYI—our ticket system’s outdated. I built a new one in Notion. Should triple … [Read more...] about The Heroine with a Headcount: Handling the Disruption Diva

How to Help Your Staff Become More Financially Literate 

July 22, 2025

In a law office, financial literacy among staff is crucial for maintaining smooth operations and ensuring the firm’s financial health. When staff understand financial principles, they can contribute to better budget management, more accurate billing, and overall operational efficiency. Here’s how you can help your law office staff become more financially literate: 1. … [Read more...] about How to Help Your Staff Become More Financially Literate 

Running a Small Office Without Running Yourself Ragged

July 16, 2025

When you manage a small law office, you're not just "the office manager"—you're often the receptionist, the billing coordinator, the IT support, the HR department, and the go-to problem solver. With just a couple other administrative staffers around you, it's all about smart juggling, creative teamwork, and knowing how to lead while getting your own work done. First, get … [Read more...] about Running a Small Office Without Running Yourself Ragged

Law Firm Culture: What It Is—and Why It Matters More Than You Think

July 1, 2025

Law firm culture isn’t just a buzzword—it’s the day-to-day environment your attorneys, staff, and clients experience. It's how people interact, how work gets done, and how success is defined and celebrated. And as a law office administrator, you have more influence over it than you might realize. Let’s look at what makes culture bad, what makes it great, and how you can help … [Read more...] about Law Firm Culture: What It Is—and Why It Matters More Than You Think

July Is a Great Month to… Tackle What Gets Overlooked the Rest of the Year

July 1, 2025

Let’s be honest—law office life moves at lightning speed most of the year. There are deadlines to meet, clients to serve, and a constant shuffle of priorities. But July? July is different. The courts slow down, partners take vacations, and the calendar loosens just enough to give you some breathing room. That makes this the perfect month to catch up on the things that always … [Read more...] about July Is a Great Month to… Tackle What Gets Overlooked the Rest of the Year

Second job or side hustle: How to work with moonlighting employees

June 30, 2025

Dealing with moonlighting employees can be a delicate situation for an office manager. Moonlighting refers to employees holding a second job or pursuing other sources of income outside of their primary employment. While moonlighting itself might not be inherently negative, it can potentially impact an employee’s performance and commitment to their primary job. Here’s how an … [Read more...] about Second job or side hustle: How to work with moonlighting employees

How to Delegate Without Micromanaging

June 25, 2025

If you’ve ever handed off a task only to feel your fingers twitching with the urge to take it back, you’re not alone. Delegation can be tricky, especially when you’re used to being in control or when the stakes feel high. But there’s a sweet spot between giving your team freedom and staying in the loop—and that’s where the magic of good supervision happens. Here’s how to … [Read more...] about How to Delegate Without Micromanaging

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5 Best Onboarding Practices for Law Office Administrators

Improve Your Case and Matter Management

Maximizing LinkedIn (and Some Other Networks) for Your Success

Your Travel Itinerary Template

7 Steps to Effective Document Management

Your Career

Maximizing LinkedIn (and Some Other Networks) for Your Success

The Art of Proofreading in a Law Office: Ensuring Precision and Professionalism

Getting Your Head Back in the Game After Vacation

Humorbragging: Where Charm Meets Confidence

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

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