The decision to outsource billing in law offices varies depending on the size, specialization, and resources of the firm. While some law offices handle billing in-house, others choose to outsource this function to streamline processes and reduce administrative burdens. Here’s an overview of trends and considerations when it comes to law offices and outsourced billing: Why Some … [Read more...] about Billing: Should You Keep It In-House or Go Outsourced?
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Year-End Reflections: Taking Stock of Your Law Office’s Successes and Challenges
As the end of the year approaches, it’s an ideal time to step back and reflect on your law office’s performance. Year-end reflections provide a valuable opportunity to evaluate what went well, identify areas for growth, and set the stage for a more effective and productive year ahead. By taking an honest inventory of your successes and challenges, you can help your firm thrive … [Read more...] about Year-End Reflections: Taking Stock of Your Law Office’s Successes and Challenges
January To-Do List for a Busy Law Office Manager
January marks the start of a new year, bringing opportunities to review, plan, and set your law office up for success. It’s the ideal time to address lingering tasks from the previous year while laying the groundwork for a productive and efficient year ahead. Here’s a detailed to-do list tailored to the needs of a busy law office manager. 1. Year-End Wrap-Up Ensure … [Read more...] about January To-Do List for a Busy Law Office Manager
Want to Work Smarter, Not Harder? AI Can Help You Do Just That
Artificial intelligence isn’t just for tech wizards and big law firms anymore—it’s quickly becoming a must-have tool in legal administration. Whether you're juggling scheduling, document management, billing, or legal research support, AI can help you streamline the busywork and free up time for higher-value tasks. And the best part? You don’t need a tech background to get … [Read more...] about Want to Work Smarter, Not Harder? AI Can Help You Do Just That
Prove Tech Competency at Your Law Firm
By Doug Striker Clients are increasingly asking law firms to prove tech competency before signing contracts for work. Why? Because they know that good tech skills translate into more efficient production, which translates into more bang for their buck. Simply put: Clients don’t want to pay high hourly rates if the people producing the work don’t know how to, say, format a … [Read more...] about Prove Tech Competency at Your Law Firm
Why Legal Dictation Software Might Be Your Law Firm’s New Best Friend
If you're juggling too many tasks as a law office manager—or watching your attorneys type away like it's 1998—you might want to take a look at legal dictation software. While it might sound like a throwback to cassette tapes and foot pedals, today’s dictation tools are sophisticated, cloud-based, and tailored specifically for the legal profession. And when used right, they can … [Read more...] about Why Legal Dictation Software Might Be Your Law Firm’s New Best Friend
How to Communicate New Raised Rates for 2026 to Your Clients
As a law office manager, one of your many responsibilities is handling delicate client communications. Announcing raised rates is never an easy task, but with careful planning and a client-focused approach, you can manage the process smoothly while maintaining trust and professionalism. Here’s how to navigate this important conversation with grace and clarity. 1. Start With … [Read more...] about How to Communicate New Raised Rates for 2026 to Your Clients
Budgeting and Planning for Long-Term Stability
Effective budgeting and financial planning are crucial for the long-term stability and success of any law office. Managing finances not only ensures that the firm operates smoothly but also positions it for future growth and stability. Here are some practical tips for creating a sustainable budget, managing expenses, and planning for the financial future of your firm. 1. … [Read more...] about Budgeting and Planning for Long-Term Stability
Mastering the Small Law Office: Your Essential Cheat Sheet
Running a small law office means wearing a lot of hats — often at the same time. It’s a balancing act of managing tasks, supporting your team, keeping clients happy, and somehow finding time to breathe. This cheat sheet is your go-to guide for making it all run smoother. Whether you're a seasoned office manager or stepping into the role for the first time, these quick tips and … [Read more...] about Mastering the Small Law Office: Your Essential Cheat Sheet
How to Reduce Client Pushback on Legal Bills
One of the biggest headaches in law firm management is dealing with client pushback on legal bills. Whether it's confusion over charges, frustration with unexpected costs, or simple sticker shock, disputes over invoices can slow down payments and strain client relationships. As a law office manager, you play a key role in reducing billing conflicts by ensuring transparency, … [Read more...] about How to Reduce Client Pushback on Legal Bills