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Hiring

Are you misleading job applicants during the interview process?

May 22, 2015

Six in 10 employees say they've found aspects of a new job different from expectations set during the interview process, according to a survey conducted by jobs and career marketplace Glassdoor. Areas where job reality differs from employee expectations include:  Employee morale Job responsibilities Hours expected to work Boss' personality Career … [Read more...] about Are you misleading job applicants during the interview process?

Model Tool: Candidate rejection letter, job interview

May 12, 2015

Why you need this model tool: After you interview candidates for an open position and choose the one you wish to hire, you have an obligation to get back to the people who spent time interviewing but did not get the job. How this model tool helps you: It can be difficult to know what to say to a candidate who was not hired. How to use this model tool: This model tool is a … [Read more...] about Model Tool: Candidate rejection letter, job interview

Anybody over age 40?

April 17, 2015

The Age Discrimination in Employment Act (ADEA) is waiting and watching for a violation. Age discrimination can creep in quietly and unexpectedly. It can come even from some well-intentioned remark such as, "You're overqualified for this job"—the term "overqualified" being taken as a euphemism for old. Here Alix Rubin, an employment law attorney in West Caldwell, NJ, … [Read more...] about Anybody over age 40?

Model Tool: Job description template

April 10, 2015

Why you need this model tool: Job descriptions are critical management documents. A law office manager should make sure there is a formal, written job description for every position. How this model tool helps you: This template provides the major categories that you should include in your job descriptions along with an explanation of what to include in each category. How to … [Read more...] about Model Tool: Job description template

3 steps to hiring staff who can—and will—do the job

January 2, 2015

Spend too little time hiring = spending a lot of time fixing mistakes. Managers tend to go about hiring quickly and haphazardly. They think hiring is a gamble and they might as well rely on the best guess. It doesn't have to be that way. There can be a reasonable amount of certainty in hiring decisions as long as the manager does three things. The first is to … [Read more...] about 3 steps to hiring staff who can—and will—do the job

What every employee handbook absolutely, positively, must cover

December 5, 2014

No matter how small your firm may be, it needs an office manual. A manual is the authoritative source that explains what's expected of everybody. It's the firm's philosophy, and it's the rules and guidelines people have to follow. It is protection against employment law claims. And legalities aside, it prevents misunderstandings and hard feelings. Don't assume people … [Read more...] about What every employee handbook absolutely, positively, must cover

Even law offices should think twice before going to court

November 28, 2014

By Steve M. Cohen  bio One of the most difficult challenges I face can be helping office managers and owners or partners resist an urge to "fight it out" in court. There are times when it is necessary to take legal action or aggressively defend action against your organization. But in most cases, it should be your last resort. You may not win the fight … [Read more...] about Even law offices should think twice before going to court

Avoid these 3 deadly age discrimination traps

November 7, 2014

Age discrimination has become today’s big employment law issue. And it’s because people live longer than in the recent past and also work longer. Some do it by choice; others have seen their retirement funds obliterated and are forced to continue working. It’s yet another danger spot managers need to watch. The older job applicants and employees have … [Read more...] about Avoid these 3 deadly age discrimination traps

Colorado practice cuts costs by hiring IT staffer

October 31, 2014

Manager Arlene Zimmerman had an IT cost awakening when the computer went down. She called in the vendor's tech support and paid $100 to find out the computer was simply unplugged. "I told myself 'never again!'" says Zimmerman, who manages a professional office in Colorado. So she started on a path of building up as much IT support as possible in-house—and getting the training … [Read more...] about Colorado practice cuts costs by hiring IT staffer

Is your coworker like one of the family or is one of the family?

October 24, 2014

By Steve M. Cohen  bio Let me preface this blog on nepotism by stating there is clearly a place for family businesses and organizations where related people work together for the good of the family cause and the good of the organization. That said, there are also organizations where familial relationships exist that are not always for the good of the cause. Often, … [Read more...] about Is your coworker like one of the family or is one of the family?

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What Office Managers Can Do When Partners Avoid Financial Decisions

Shelfware: Technology You Already Paid For (But Aren’t Using Profitably)

The Invisible Work Your Staff Is Doing (And Why It’s Costing You)

A Simple Case Intake Checklist That Prevents Costly Mistakes

Build a Hiring Pipeline Instead of Waiting for a Vacancy

Your Career

How to Delegate Without Micromanaging

CC ALL: The Do’s and Don’ts of Writing Firm-Wide Emails

“You’re on Mute” and Other Video Call Characters Every Law Office Knows

To-Dos: Your March Office Checklist

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