The Newsletter for Law Office Managers
Department of Labor enters final stage of update to ‘regular rate’ rule under FLSA. As we have discussed previously in these updates, the Department of Labor has been working to update the definition of “regular rate” of pay under the Fair Labor Standards Act
Attracting a lateral hire requires more than sending out a request for resumes.
To find the candidate it wants, the firm has to decide on the specific qualifications it…
For secretarial interviews, an Ohio administrator uses the approach that includes everything—attorney input, staff input and even observations from…
They are the seven-question solution. They have become the standard for determining whether a firing is justified…
Hire a receptionist and hire the manager of first and lasting impressions. The receptionist position is a marketing position…
Interviewing job candidates is perhaps the most serious responsibility of management. A bad hire is a full-time disaster, because the…
Just as important as being able to do the work and being willing to do the work is having a personality that fits the job…
As with firing, the rules are well known, yet employers still fall into the common violations that spawn claims of sexual harassment, says management consultant Joseph Godwin of F&H Solutions Group in…
A Tulsa administrator had serious secretarial problems. Work flow was stymied, productivity was down, client service was suffering, and morale was low.
The cure, however, was simple. It was nothing more than a secretary reassignment strategy. Now the secretaries still work for specific attorneys but at the same time, each secretary is assigned to handle all the work in a specific area of law.
The outcome is that every matter has one full-time secretarial overseer who has charge of the work from beginning to…
A Washington, D.C. administrator has set up an operations manual that covers every imaginable item of managing the firm.
It holds the basics of everything so that when she is out, the firm “can be on autopilot and keep the trains running on time,” says Jill D. Hirsch, chief operating officer of Slevin & Hart. And, she says, “it’s for me as well as for someone stepping in for me.” No administrator can remember every detail of the office’s operations, so it’s a quick reference whenever a question arises.
The manual covers the daily administrative procedures, the emergency procedures, the accounting controls, the recruiting – everything. There’s also a timeline, so if a partner wants to…
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