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RISK MANAGEMENT

Get a grip on costly office gossip

By Dr. Steve M. Cohen No matter how distracting, office gossip is something that no manager will ever completely eradicate. Like other human foibles, it’s too ingrained in our systems. That doesn’t mean you should ignore it or let it dominate your workplace. Office gossip is increasingly dangerous to many workplaces, including medical offices. It’s not that people do it more or are more prone to harmful dialogue. But with email, text, and social media, the potential for surreptitious and harmful communications is easier than ever. Like “mean girls” (or boys) in junior high school, some people don’t seem to be able to keep themselves from spreading dirt on someone else. The psychological reasons for this are many and too complex for this blog, but it’s not unusual for a… . . . read more


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