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generations

Generational Friction at the Front Desk: Managing Millennials, Boomers, and Gen Z in One Office

August 6, 2025

Practical strategies for resolving workplace tension and improving communication between age-diverse staff Your front desk is the face of the firm—but behind that polished smile, there may be tension simmering. It’s not uncommon to have Baby Boomers, Millennials, and Gen Z employees working side-by-side, each with different habits, expectations, and communication styles. Add … [Read more...] about Generational Friction at the Front Desk: Managing Millennials, Boomers, and Gen Z in One Office

What #MeToo means for corporate America and why employers must continue to address sexual harassment in the workplace

July 20, 2018

The #MeToo movement brought awareness and conversation to one of the most urgent issues facing the workplace today, but not enough data has been available to point to the causes or solutions until now. A new study, "What #MeToo Means for Corporate America," conducted by the Center for Talent Innovation (CTI), is the first of its kind to measure the scope of the problem within … [Read more...] about What #MeToo means for corporate America and why employers must continue to address sexual harassment in the workplace

Can you turn Gen Yers into solid workers? And are you ready for Gen Z?

June 18, 2018

By Lynne Curry  bio Your youngest employees grew up fast. September 11 happened in 2001, when the oldest of them was six. They've known severe economic recession, the War on Terror and global warming. Is it any wonder they don't believe in the American Dream? They're fifteen to twenty-one, and entering the workforce. If you've hired Gen Z employees, or if your … [Read more...] about Can you turn Gen Yers into solid workers? And are you ready for Gen Z?

Use multi-generational teams to build engagement

July 14, 2017

By Jordan Furlong  bio Based on reactions to a report I wrote and linked to last month, law firm leaders seem to share a widespread challenge with their Millennial lawyers. Firms are trying hard to engage their associates and junior partners in the larger affairs of the firm, to connect and coax them into leadership and business development roles, but with only … [Read more...] about Use multi-generational teams to build engagement

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Running a Small Office Without Running Yourself Ragged

Harnessing the Potential of Legal Project Management in Your Law Office

How to Use Skills Tests in the Hiring Process

5 Smart Ways to Expand your Role as an Office Manager and Boost Your Earnings

8 Common Mistakes in Client Billing and How to Avoid Them

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Preparing for More Law Firm Mergers — Are You Ready?

Questions a New Administrator Should Ask the Managing Partner

10 Steps to Build Your Confidence as a New Office Manager

Why “Thank You” Matters More Than You Think

7 Ways to Manage the Midnight Pings

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