Everybody knows employees need job feedback. Yet most employers don't provide enough of it. Neither do they provide the type of feedback that explains what people have to do to improve. If they are to be useful, employee reviews have to include certain elements. There have to be expectations the employee can understand, meetings to keep the employee on track, and an annual … [Read more...] about Here’s an easy way to make your performance reviews effective
General
Do you make this common but costly hiring interview mistake?
Do you focus on your job interviews on whether the candidate can do the job? If so, you're wasting your time. The purpose of an interview is not to evaluate hard skills or job experience or training. Anybody who makes it to the interview already meets the requirements. Look instead for the behaviors of the person. The interview is the time to find out the motivators, the … [Read more...] about Do you make this common but costly hiring interview mistake?
Six rules for selling without a sales pitch
Don't destroy the firm's marketing efforts by putting a hard sell on a potential client. To some people, lawyers have a negative image to begin with. Add a sales pitch to that and the reaction is resistance. The prospect sees the attorney as trying to take control and there's confrontation before the selling even begins. A hard sell may be effective in some businesses, but … [Read more...] about Six rules for selling without a sales pitch
Wellness is a staff benefit and a productivity builder
A Miami firm has set up a wellness program that carries benefits for the attorneys and staff as well as for the firm itself. The firm began the program simply because promoting healthy living "is the right thing to do" in the working world, says Mario M. Rumasuglia, director of administration at Berger Singerman, which has 70 attorneys and 170 staff. And it's a win for both … [Read more...] about Wellness is a staff benefit and a productivity builder
Are you misleading job applicants during the interview process?
Six in 10 employees say they've found aspects of a new job different from expectations set during the interview process, according to a survey conducted by jobs and career marketplace Glassdoor. Areas where job reality differs from employee expectations include: Employee morale Job responsibilities Hours expected to work Boss' personality Career … [Read more...] about Are you misleading job applicants during the interview process?
Do you make any of these 10 common grammatical errors?
There are many workplaces where people don't need to be diligent about their grammar and where incorrect word usage is overlooked. But that's not the case for someone working in a law firm. There are certain professional expectations that come with the job and when you're having a serious conversation with a client or a colleague, the last thing you want is for the other person … [Read more...] about Do you make any of these 10 common grammatical errors?
Only 1 in 10 of your employees share your definition of success
A new global career survey of employees released recently by Right Management, the global career experts within ManpowerGroup, finds that only 10 percent of employees define career success as high performance and productivity. As employers struggle to find skilled and motivated individuals to meet performance goals, these findings indicate an ongoing disconnect between … [Read more...] about Only 1 in 10 of your employees share your definition of success
Have this one simple conversation to end staff’s personal Internet use
The manager of a Mississippi professional office relies on a basic management practice when she presents any new policy. “I make it a win-win situation,” says Beth C. Pharr. “I tell staff ‘this why it’s necessary, and this is how it benefits you.’” Such was the case when she set a policy to solve a problem common to almost every … [Read more...] about Have this one simple conversation to end staff’s personal Internet use
Are you ruining your employees’ family dinners?
It's no secret that technology plays a major role in today's modern world. But what happens when technology starts blurring the line between work and non-work hours? The results of a recent survey commissioned by Workfront and conducted online by Harris Poll with more than 600 full-time employees working a typical 9-5 schedule, found that 56% of workers feel that technology … [Read more...] about Are you ruining your employees’ family dinners?
Are you changing your security strategy?
The growing proliferation and sophistication of hackers, combined with greater reliance on interconnected applications, devices and systems, has created a security environment that's challenging for even the best prepared organizations, according to new research recently released by CompTIA, the IT industry association. "It's not that businesses need to be convinced that … [Read more...] about Are you changing your security strategy?