To assure continuing success at the job, the new administrator should make sure an evaluation is scheduled within the…
MANAGING STAFF
5 proven ways to delegate work and set the staffer up for success on the task
November 13, 2018 by
Being a successful administrator calls for an investment.
It is the investment of time and patience to train staff to take on delegated tasks and…
MARKETING
Public image counts just as much as legal quality: 7 good rules
November 12, 2018 by
It takes more than good lawyering to make a practice a success. Just as important is a good public image…
INCREASING REVENUES
Boost quarterly profits with this proven 6-pronged cost cutting plan
November 2, 2018 by
As revenues tighten, every administrator is forced to look for new ways to cut expenses. There are lots of dollars waiting to be saved. But many of them are in places so conspicuous they…
PURCHASING AND LEASING
Paying too much office rent? Try these 7 rent-cutters
November 2, 2018 by
Can the partners live with less space?
After payroll, office space is the firm’s second highest expense, in most cases eating up from…
TRAINING STAFF
Never-ending training
October 26, 2018 by
No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool is training that…
HIRING
The simple secret to hiring a great receptionist
October 22, 2018 by
Hire a receptionist and hire the manager of first and lasting impressions. The receptionist position is a marketing position…
KEEPING CLIENTS HAPPY
Clients cite their top 6 turnoff points with law firms
October 22, 2018 by
Don’t jeopardize repeat business by unwittingly antagonizing the clients. Keeping them satisfied is a worthwhile…
CLIENT RELATIONS
Law firm focuses on elder client needs
October 12, 2018 by
An elder law practice deals with non-legal issues other firms rarely encounter, says the founder of a seven attorney elder law firm in…
TRAINING STAFF
How to do staff training that really works
October 12, 2018 by
“Excellence,” said Aristotle, “is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because…
