Turning surveys and comments into real improvements Over the past year, you’ve likely gathered a steady stream of employee feedback through surveys, one-on-one conversations, exit interviews, and informal comments shared in meetings or emails. Collecting feedback is only the first step. The real value comes from how that information is used to make meaningful improvements to … [Read more...] about Using Employee Feedback from the Past Year to Improve Operations
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5 actions to take when you hear, "I don’t trust you"
By Audrey Epstein bio Talking about trust is tough in business. When a colleague tells you, "I don't trust you" your first instinct is probably to react defensively or aggressively, and rarely with curiosity and an openness to understand. You take "I don't trust you" as an attack on your character and an affront to your integrity. But trust is the foundation for strong, … [Read more...] about 5 actions to take when you hear, "I don’t trust you"
5 things leaders can learn from stand-up comedians
By Andrew Tarvin bio As you can imagine, stand-up comedy can make you a better presenter. After all, it's one of the hardest forms of public speaking you'll ever do (aside from effectively teaching second graders), which means if you can do okay in stand-up, all other types of business presentations will seem easier. But stand-up comedy can also make you a better … [Read more...] about 5 things leaders can learn from stand-up comedians