As a law office manager, it’s essential that you create a welcoming and inclusive environment for all clients, including those with disabilities. It’s important to understand that people with disabilities face unique challenges, and it’s your responsibility to ensure that they feel comfortable and respected when interacting with your office. Here are some tips to help you improve your etiquette when dealing with persons with disabilities: Use appropriate language: Always use appropriate language when referring to persons with disabilities. Avoid terms that are outdated or offensive, such as “handicapped” or “crippled.” Instead, use person-first language, which puts the person before their disability. For example, instead of saying “disabled person,” say “person with a disability.” Don’t make assumptions: Don’t assume that you know what a person with a disability needs or… . . . read more
