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Make your office welcoming and inclusive for clients with disabilities

As a law office manager, it’s essential that you create a welcoming and inclusive environment for all clients, including those with disabilities. It’s important to understand that people with disabilities face unique challenges, and it’s your responsibility to ensure that they feel comfortable and respected when interacting with your office. Here are some tips to help you improve your etiquette when dealing with persons with disabilities: Use appropriate language: Always use appropriate language when referring to persons with disabilities. Avoid terms that are outdated or offensive, such as “handicapped” or “crippled.” Instead, use person-first language, which puts the person before their disability. For example, instead of saying “disabled person,” say “person with a disability.” Don’t make assumptions: Don’t assume that you know what a person with a disability needs or… . . . read more


What does the Americans with Disabilities Act require of your office?

The Americans with Disabilities Act (ADA) requires law offices to make reasonable modifications to their policies, practices, and procedures to accommodate the needs of individuals with disabilities, unless doing so would create an undue burden or fundamentally alter the nature of the services provided. This includes ensuring that the facility is physically accessible to individuals with disabilities, as well as providing appropriate communication accommodations and assistive technology. Specifically, law offices must take the following steps to comply with the ADA: Physical accessibility: Law offices must ensure that their facilities are physically accessible to individuals with disabilities. This includes installing ramps or chair lifts for individuals who use wheelchairs or mobility devices, providing designated parking spaces for individuals with disabilities, and ensuring that doorways and hallways are wide enough for individuals… . . . read more


NALP releases their 2017 Report on Diversity in U.S. Law Firms

The National Association for Law Placement (NALP) has released its 2017 Report on Diversity in U.S. Law Firms based on the recent analyses of the…

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