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MANAGING STAFF

Beware the Bermuda Triangle of workplace conflicts

By Lynne Curry We don’t always understand why we react to some people, nor they to us. Or why otherwise talented employees and supervisors get tangled in interpersonal messes that create toxic work environments. Over the years, when I’ve helped clients fix workplace conflicts, I’ve discovered some of the most challenging conflicts stem from drama triangle collisions. Like the Bermuda Triangle, that North Atlantic Ocean region where ships mysteriously vanish, the drama triangle lurks beneath the surface of many messy person-to-person interactions. The drama triangle represents a three-way match of negative energy. If you’ve not heard of matching energy, consider what happens when you meet a coworker who talks about everything that’s going wrong. Your energy vampire coworker drains your energy until you feel negative, matching her energy. In this… . . . read more

YOUR CAREER

Own your piece of the action

By Lynne Curry “It wasn’t my fault. I blew up because I had the worst day.” “Anyone would have reacted the way I did.” When you lose your temper, shut down, or behave badly in other ways, you may feel tempted to rationalize your behavior. It can feel right to pin responsibility for your reactions on the other person or to attribute them to the situation. When you do, you hide from the truth. You said what you said. You did what you did. You own responsibility for what you say, how you feel and the actions you take. When you admit how you contribute to problems, you win. Owning = winning Consider the difference: “I did it” versus “you made me do it.” “I don’t like sarcasm” versus “you’re too sarcastic.” “I was… . . . read more

MANAGING STAFF

How to resolve conflicts in a virtual, remote work environment

By Lynne Curry “We had a situation blow up this morning,” the law practice partner said when he called for advice. “It came out of nowhere. One small issue, a manager not letting his peer know about a meeting, unleashed a tidal wave of anger from her. We talked to the first manager. He said he’d accidentally overlooked putting the other manager on the Zoom invitation. He reminded us the other manager hates meetings and complains about how many she is forced to attend.” “And you believe him?” I asked. “Does the other manager?” Conflicts flourish in a virtual work environment. Rarely do explosions come out of nowhere. Why conflict explodes in a virtual environment Virtual and remote work environments can become petri dishes for conflict. When we work with… . . . read more

INSIGHT

Managing political discussions in the workplace

By Lynne Curry  bio
During the Justice Kavanaugh confirmation hearings, more than fifty percent of Americans admitted they had taken part in…


. . . read more


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