By Rebecca Teasdale bio
Recently, a colleague and I were at a dinner function with a group of leaders from a client company. We found ourselves seated at a table with…
CHANGE MANAGEMENT
Inside your practice: Communicating, leading, & managing amid change
March 29, 2019 by
The only thing that is constant is change, said the Greek philosopher Heraclitus. And although he never managed a law practice, his words certainly…
BLOG
4 ways you are apologizing wrong
March 15, 2019 by
By Stacey Hanke bio
Apologies are something we love to receive and hate to give. And especially as a leader, they are tough. They require a great deal of humility, which challenge…
MANAGEMENT SKILLS
Matching your management style to your employee’s personality
February 8, 2019 by
Much like one bad apple, one bad employee can spoil the whole bunch in your office, says…
BLOG
8 actions to be an exceptional listener
February 1, 2019 by
By Stacey Hanke bio
Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers…
INSIGHT
Five scary actions that haunt your reputation
October 26, 2018 by
By Stacey Hanke bio
Have you ever been so frustrated by someone’s bad habits that the very thought of communicating with them scares you…
BLOG
Dear newly hired law firm: Here’s what I really want
October 12, 2018 by
By Robert Denney bio
What would it be like to be on the receiving end of an engagement letter after accepting a new client? While they may not actually put any…
INSIGHT
4 ways to avoid the accidental attorney-client relationship
September 7, 2018 by
By Elizabeth M. Miller bio
What is the accidental attorney-client relationship? This is a relationship that is formed most often after the potential client has consulted with an attorney and the…
BLOG
Are your staff’s poor phone skills destroying your marketing efforts?
January 28, 2017 by
By Elizabeth M. Miller, MBA bio
Every law firm invests firm profits on client development and marketing, no matter how large or small the firm or the budget might be. The goal of…
