By Mike O'Brien bio EEOC data for FY2020 show dip in charges filed The Equal Employment Opportunity Commission (EEOC) released its Fiscal Year 2020 Enforcement and Litigation Data report on Feb. 26, 2021. The EEOC reports that 67,448 charges of discrimination were filed in the fiscal year ending Sept. 30, 2020, compared to 72,675 charges filed in the previous fiscal year. The … [Read more...] about EEOC charges down but lawsuits rising
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How in the world can anybody stop gossip?
Question: How can a manager effectively put the squelch on office gossip? Answer: Gossip is an issue for almost all managers, and for some it's a plague. It's childish, it's negative, it's damaging to productivity, and it won't stop until the manager does something about it. Over the years, LOM has addressed the problem many times, and what all management experts say is that … [Read more...] about How in the world can anybody stop gossip?
Plan firm’s transition now even if retirement is years away
Many of us daydream of how we'll spend our retirement years; it's the dream we've chased all of our careers. However, when faced with the reality of this life-changing phase of life, retirement suddenly switches from a dream to a touchy subject—and it's a subject every law office administrator must address and properly plan for, because at some point in the life of your firm, … [Read more...] about Plan firm’s transition now even if retirement is years away
How to improve the value of your practice
"Value Drivers are factors that affect the actual and perceived value of a practice," says valuation expert Ronald L. Seigneur, MBA CPA of Seigneur Gustafson LLP, based in Lakewood, CO. "Potential investors, whether internal or external, look for performance in the two areas—universal value drivers and industry-specific value drivers." Universal value drivers include: … [Read more...] about How to improve the value of your practice
Orientation also keeps or loses that good hire
Orientation determines the success and retention of a new hire. It’s a necessary element, says employment law attorney and business advisor Katie Pratt of Berg Hill Greenleaf & Ruscitti in Denver. “It sets a foundation” of what the firm expects of the new employee and what the new employee can expect of the firm. It’s also legal protection, … [Read more...] about Orientation also keeps or loses that good hire
Pouter, wannabe boss, and ain’t-none-of-me and how to change them
Unacceptable behavior is never going to respond positively to negative statements such as “you have a bad attitude” or “you’re lazy.” Turn the conversation instead to what the behavior is, how it is affecting the other staff and the office, and how the manager and other staff see the staffer because of it. Then show alternative behaviors. But … [Read more...] about Pouter, wannabe boss, and ain’t-none-of-me and how to change them
Colorado practice cuts costs by hiring IT staffer
Manager Arlene Zimmerman had an IT cost awakening when the computer went down. She called in the vendor's tech support and paid $100 to find out the computer was simply unplugged. "I told myself 'never again!'" says Zimmerman, who manages a professional office in Colorado. So she started on a path of building up as much IT support as possible in-house—and getting the training … [Read more...] about Colorado practice cuts costs by hiring IT staffer