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Client relations

Make your office welcoming and inclusive for clients with disabilities

October 17, 2024

As a law office manager, it's essential that you create a welcoming and inclusive environment for all clients, including those with disabilities. It's important to understand that people with disabilities face unique challenges, and it's your responsibility to ensure that they feel comfortable and respected when interacting with your office. Here are some tips to help you … [Read more...] about Make your office welcoming and inclusive for clients with disabilities

Maximizing Productivity During Q4: End-of-Year Strategies for Law Office Administrators

October 11, 2024

  As the year begins to wind down, the final quarter can often feel like a whirlwind. With year-end deadlines, holiday schedules, and the pressure to hit annual goals, Q4 is one of the busiest times for law offices. As a law office administrator, your role in keeping things running smoothly becomes more critical than ever. By implementing a few key strategies, you can … [Read more...] about Maximizing Productivity During Q4: End-of-Year Strategies for Law Office Administrators

Sample Policy: Halloween Costumes

October 10, 2024

Creating a policy for dressing up for Halloween in a law office is important to ensure that employees maintain professionalism while still having the opportunity to enjoy the holiday. Here's a suggested policy: [Law Office Name] Halloween Dress-Up Policy Purpose: The purpose of this policy is to allow employees to participate in Halloween festivities while maintaining a … [Read more...] about Sample Policy: Halloween Costumes

Should your staff wear costumes on Halloween?

October 10, 2024

Chances are someone on your staff is at this very minute planning a wildly inappropriate costume to wear to the office on Halloween. While Halloween can be a festive and enjoyable occasion, the legal profession demands a high level of professionalism and decorum. Here we consider the pros, and cons of permitting Halloween costumes in a law office, along with essential … [Read more...] about Should your staff wear costumes on Halloween?

Model Client Engagement Letter

October 2, 2024

Why you need this Model Engagement Letter: An engagement letter is protection—for both the firm and the client. It prevents argument on what the firm is expected to do for the client and what the client is expected to do for the firm. So it needs to be clear, brief, and readable. How this Model Engagement Letter helps you: Use this Model Engagement Letter to educate your … [Read more...] about Model Client Engagement Letter

5 things you should get straight with the managing partner

September 26, 2024

As a law office administrator, one of your most critical relationships is with the managing partner. Having clarity on expectations, priorities, and communication will not only help you thrive but will also keep the entire office running smoothly. Here are five key areas to align on with the managing partner. 1. Office Priorities and Goals It’s essential to have a clear … [Read more...] about 5 things you should get straight with the managing partner

Elevate your game: 5 smart ways to expand your role as an office manager and boost your earnings

September 26, 2024

If you're looking to expand your role, take on new responsibilities, and potentially increase your earnings, you're in the right place. Here are five effective strategies to help you elevate your position and make a stronger impact within your firm. 1. Embrace Technology and Software Management In today's digital landscape, proficiency in technology is more important than … [Read more...] about Elevate your game: 5 smart ways to expand your role as an office manager and boost your earnings

10 immediate actions to enhance client relations

September 13, 2024

Client relations are the cornerstone of success for any law office. Building strong and lasting relationships with clients not only fosters loyalty but also drives referrals and contributes to the overall reputation of the firm. As a law office manager, here are ten actionable steps you can take right now to improve client relations and elevate the client … [Read more...] about 10 immediate actions to enhance client relations

7 projects to tackle in September

August 29, 2024

As the summer winds down and the pace picks up, September is the perfect time to dive into projects that will set your law office up for success in the months ahead. Here are seven key projects to focus on that will help you streamline operations, boost efficiency, and ensure that your team is prepared for the busy fall season. 1. Review and Update Case Management … [Read more...] about 7 projects to tackle in September

Get a move on: Tips for relocating your office

August 20, 2024

Moving a law office can feel like an overwhelming task, but with the right planning, it doesn't have to be. Whether you're expanding to a bigger space or relocating for a fresh start, a smooth transition is all about the details. Here’s a guide to help you plan your move efficiently and keep your practice running seamlessly. Start Early The key to a successful move is … [Read more...] about Get a move on: Tips for relocating your office

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You should learn your way around office politics

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