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Client relations

Cheat Sheet: Quick Conflict Resolution

February 3, 2025

Workplace conflicts happen—it’s just part of working with people. As an office manager, you’re often the go-to person for keeping things from boiling over and helping everyone get back on the same page. Whether it’s a disagreement between coworkers, frustration over office policies, or just a simple miscommunication, knowing how to step in the right way can make a big … [Read more...] about Cheat Sheet: Quick Conflict Resolution

Client Connection: Effective strategies for managing client relations

January 29, 2025

In the fast-paced world of law, managing client relations is more than just a task—it's an essential part of your firm’s success. Strong relationships with clients can lead to repeat business, referrals, and a positive reputation in the legal community. But how do you cultivate and maintain these relationships effectively? Whether you’re a seasoned office manager or new to the … [Read more...] about Client Connection: Effective strategies for managing client relations

The Ultimate Guide to Streamlining Law Office Operations in 2025

January 2, 2025

Running a law office is no small feat. With tight deadlines, demanding clients, and complex regulations, inefficiencies can cost you time, money, and peace of mind. That’s why streamlining operations is more critical than ever in 2025. By optimizing your processes, adopting smart tools, and empowering your team, you can transform your law office into a model of efficiency and … [Read more...] about The Ultimate Guide to Streamlining Law Office Operations in 2025

End-of-Year Compliance Review Checklist

December 11, 2024

As the year draws to a close, it’s the perfect time for law office administrators to take stock of compliance practices and ensure the firm is on solid ground heading into the new year. From trust accounting to CLE compliance, a thorough review can help identify any overlooked details, maintain regulatory standards, and set a strong foundation for the months ahead. Use this … [Read more...] about End-of-Year Compliance Review Checklist

Exploring the Four-Day Workweek: A Map for Law Office Administrators

December 4, 2024

As the conversation around workplace flexibility continues to evolve, the four-day workweek is gaining attention across various industries, including the legal sector. There have been some developments in the United States regarding the potential shift to a four-day workweek, but no widespread changes to federal employment laws have been enacted … [Read more...] about Exploring the Four-Day Workweek: A Map for Law Office Administrators

Sending Holiday Cards? It’s Time to Get Cracking!

October 31, 2024

Sending holiday cards is a thoughtful way to show appreciation to your clients, colleagues, and business partners. With the end-of-year rush fast approaching, it’s important to start planning now to ensure everything goes smoothly. Here’s how you can break down the project so your cards are ready and out the door by early December. 1. Build Your List in Early November Begin … [Read more...] about Sending Holiday Cards? It’s Time to Get Cracking!

6 steps to creating a quarterly client satisfaction survey

October 18, 2024

Maintaining strong client relationships is essential to the success of your firm. One of the most effective ways to gauge client satisfaction and identify areas for improvement is through regular feedback. A Quarterly Client Satisfaction Survey will help you consistently collect and analyze feedback to ensure that your firm delivers top-tier legal services while addressing … [Read more...] about 6 steps to creating a quarterly client satisfaction survey

Maximizing Productivity During Q4: End-of-Year Strategies for Law Office Administrators

October 11, 2024

  As the year begins to wind down, the final quarter can often feel like a whirlwind. With year-end deadlines, holiday schedules, and the pressure to hit annual goals, Q4 is one of the busiest times for law offices. As a law office administrator, your role in keeping things running smoothly becomes more critical than ever. By implementing a few key strategies, you can … [Read more...] about Maximizing Productivity During Q4: End-of-Year Strategies for Law Office Administrators

Sample Policy: Halloween Costumes

October 10, 2024

Creating a policy for dressing up for Halloween in a law office is important to ensure that employees maintain professionalism while still having the opportunity to enjoy the holiday. Here's a suggested policy: [Law Office Name] Halloween Dress-Up Policy Purpose: The purpose of this policy is to allow employees to participate in Halloween festivities while maintaining a … [Read more...] about Sample Policy: Halloween Costumes

Should Your Staff Wear Costumes on Halloween?

October 10, 2024

Chances are someone on your staff is at this very minute planning a wildly inappropriate costume to wear to the office on Halloween. While Halloween can be a festive and enjoyable occasion, the legal profession demands a high level of professionalism and decorum. Here we consider the pros, and cons of permitting Halloween costumes in a law office, along with essential … [Read more...] about Should Your Staff Wear Costumes on Halloween?

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