By Lynne Curry, Ph.D, SPHR bio The new business manager you hired—the one with the terrific resume and reference? It turns out she never worked for the employers named on the resume or knew the supervisors listed as references—despite the glowing recommendations they wrote for her. Instead, she paid for a legitimate-appearing, completely phony resume and … [Read more...] about Watch out for resume fraud
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How do you practice business integrity?
By Brenda A. Barnes People often define integrity as doing the right thing even when no one else is around. It is the ability to act with honesty and be consistent in whatever it is you are doing based on the particular moral value or belief compass you have. Browse through the mission statements of most businesses and you will notice that almost every company includes a … [Read more...] about How do you practice business integrity?
22 questions a manager should ask before firing an employee
By Lynne Curry, Ph.D, SPHR bio The final revenge of the fired employee: The manager makes an unwitting but critical mistake that unravels the firing decision or results in a painful payout to the employee. If you'd like to fire an employee without backfire, you need to consider good faith and just cause, then ask yourself twenty-two questions. Good faith … [Read more...] about 22 questions a manager should ask before firing an employee
How to handle the Christmas bonus
By Elizabeth M. Miller bio Do you know the Christmas movie classic National Lampoon's Christmas Vacation? Chevy Chase plays Clark Griswold, a corporate grunt who is so sure he will get a Christmas bonus that he puts down a non-refundable deposit on an in-ground swimming pool for his family. However, Griswold discovers on Christmas Eve—when his bonus arrives a few days later … [Read more...] about How to handle the Christmas bonus
The new overtime rules are put on hold. What does that mean for you?
By Mike O'Brien bio As most of you know by now, I'm sure, the United States Department of Labor (DOL) has finalized a new Fair Labor Standards Act (FLSA) rule that, among other things, raises the minimum salary threshold required to qualify for a "white collar" overtime pay exemption to $47,476 per year, which is $913 per week. This basically doubles the minimum salary … [Read more...] about The new overtime rules are put on hold. What does that mean for you?
5 trust account errors that will get a firm in trouble
By Elizabeth M. Miller bio There have been recent reports of law firm trust accounts being involved in money laundering. Maintaining and managing a trust account is regulated by local bar rules. The main reason for this is that the funds do not belong to the firm. Trust monies are client funds deposited with a law firm intended to be used for the benefit of the client. I … [Read more...] about 5 trust account errors that will get a firm in trouble
Decoding workplace personality conflicts
By Lynne Curry, Ph.D, SPHR bio No one told you when you accepted a law office manager job that your primary role would be that of peacemaker. You thought you'd be overseeing systems and finances; that the major hiccups you'd have to resolve would be ones involving computers and upset clients. Not even close. Instead, you put out people fires daily. The players … [Read more...] about Decoding workplace personality conflicts
4 easy strategies for remembering names and passwords
By Lynne Curry, Ph.D, SPHR bio Which problem fits you? Your practice has grown and you don't remember the names of all the employees and you realize this hurts some employees' feelings; Several of the sites you regularly access ask you to change passwords monthly and you have a hard time remembering the newer passwords; Several long-time … [Read more...] about 4 easy strategies for remembering names and passwords
Resolving the “Going Paperless” dilemma in 3 steps
By Elizabeth M. Miller bio The concept of going paperless seems overwhelming for law firms. This is one of those things where you conjure up in your mind all the added work that it is going to take to go paperless, and you decide that it is more time efficient to keep things just the way they are. The next time you are looking for a file as you are rushing out the … [Read more...] about Resolving the “Going Paperless” dilemma in 3 steps
Like a Boss: Rise of the Work Martyr
By Michelle Spencer bio I learned a couple of disturbing new terms recently: "work martyr" and "vacation shaming." Like many of you, I have known for some time that many Americans no longer use all of their allotted days off from work, and I have certainly worked with work martyrs in my career. I could deal with that. However, the idea of vacation shaming is … [Read more...] about Like a Boss: Rise of the Work Martyr