By Elizabeth M. Miller bio
As the saying goes, you never get a second chance to make a first impression. So it’s important to consider what judgment calls your clients are making about your firm’s…
INSIGHT
5 ways to make a great first impression
December 17, 2018 by
INSIGHT
Haven’t prepared your 2019 budget yet? These 3 steps will help you get it done
October 22, 2018 by
By Elizabeth M. Miller bio
No one likes to prepare a budget. Looking ahead a year and seeing what it’s going to cost to run your law firm can sometimes be overwhelming, especially when…
INSIGHT
Employee morale and your firm’s productivity: 6 easy ways to boost both
September 21, 2018 by
By Elizabeth M. Miller bio
Employees’ attitudes have changed over the years. Good, loyal employees want more than a paycheck and…
INSIGHT
Start planning now so you can get the most out of the slow days of summer
June 8, 2018 by
By Elizabeth M. Miller bio
Summer is fast approaching, and with that the inevitable slow-down of the court dockets as judges and judicial assistants make their escape over summer vacation. There are many ways to make efficient use of…
INSIGHT
6 realities about client billing and how to address them
April 27, 2018 by
By Elizabeth M. Miller bio
Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to…
INSIGHT
The death of a job and the 5 stages of grief
April 20, 2018 by
By Steve M. Cohen bio
Unfortunately, as a manager you sometimes have to terminate someone. It’s also unfortunate that sometimes this doesn’t go well…
INSIGHT
Creating culture change: a case study of how one firm made technology training a priority
March 16, 2018 by
By Doug Striker bio
Recently, I was speaking with a colleague who provides contract technology training services to law firms, much like we do at Savvy. She told me about a year-long experience that she recently had with a firm and it was so universally applicable that we agreed to…
INSIGHT
17 quick tips for law firm leaders
February 16, 2018 by
By Robert Denney bio
Here are some quick pointers to keep in mind, whether you’ve been a firm leader for decades or are new…
INSIGHT
Managing client expectations
February 2, 2018 by
By Elizabeth M. Miller bio
It is part of the attorney/client relationship not only to zealously represent your client, but to keep them informed every step of the way of what is…
INSIGHT
Want to improve attorney tech use? Start by breaking down silos in your firm
December 29, 2017 by
By Michelle Spencer bio
I have long wondered why there are two different teams in law firms doing similar functions. I am referring to the professional development and…
