By Diane Camacho When you are at the point where you know you have to get office help, take the time to determine what help you need. Your neighbor’s brother-in-law may need a job, but he may not be the best bet. The following three step process can help you hire the right help. Step 1 – Track your non-billable time Create a client/matter number for your non-billable time and track it just as if it were client billable. You are in effect paying for it, so track it. Don’t get too complicated. Simple entries that will remind you what type of task you did and how long it took are fine. Perhaps things like: Research new software File papers Type pleading forms Look for insurance brokers Make folders for client files… . . . read more