Webinar recordings

Bonus Content Webinar Presentation Slides Webinar Handout Treat Your Clients Right – They're Your Strongest Competitive Advantage Learn immediate ways to turn clients into your firm's strongest marketing tool … provide exceptional service to make customers your loudest cheerleaders … and drive your firm's profitability sky high. Join authority on law firm business … [Read more...] about Walk a Mile in their Shoes:
How to Provide Exceptional Customer Service in the Law Firm

Bonus Content Webinar Presentation Slides Webinar Handout Loss of good employees … low morale … communication breakdown ... How much is your office bully really costing you? Do you want to take immediate, proven steps to crack down hard on bullying … regain control of your workplace ... quickly end common “bully behaviors” that kill productivity ... and … [Read more...] about Beating the Workplace Bully:
A Tactical Guide to Taking Charge

Bonus Content Webinar Presentation Slides In this recording, Daphne Gray-Grant will show you: A simple and easy-to-use technique for generating at least 50% more ideas for content The best way to schedule and plan projects so you actually get them done on time How to collect information from difficult-to-manage colleagues or bosses How "the crappy first … [Read more...] about Writing the Employee Handbook

Bonus Content Excel Data Management Handout Presentation Slides - Excel Data Management Join presenter Monica Sandler, and you'll discover how to use Excel to bring your data under control. You need to view if: You're a Law Office Manager who prints labels, name badges, tracks partner start dates and benefits and other data tracking tasks. You're a … [Read more...] about Excel Data Management

Bonus Content Slide deck - Exit and Succession Planningfor Attorneys Exit Planning Considerations for Attorneys Law Firm Practice Management Partner's Capital: How much is enough? Seigneur's Law Firm Valuation Checklist Succession Planning: Turning the dream of retirement into an action plan Succession Planning for Attorneys and Law Firms What is my Practice Worth to my … [Read more...] about A Basic Guide to Succession Planning for Law Firms

Excel Quick Reference Card for Law Office Managers Excel Timesheet for Law Office Managers Join presenter Michelle Spencer, and Get Practical, "How-to" Tips, Tricks and Techniques to Use Excel more Efficiently and Productively … Including a Ready-to-Use Timesheet for Payroll that is Designed Exclusively for Law Office Managers. Watch this webinar recording and … [Read more...] about A Basic Guide to Microsoft Excel for Law Office Managers

Get the presentation materials here According to webinar presenter Dr. Steve M. Cohen, President/Partner of Labor Management Advisory Group, Inc. and HR Solutions: On-Call, disengaged employees can destroy the performance and morale of your entire staff, make your job far more stressful and difficult, and even expose your practice to costly employment law problems. Watch … [Read more...] about How to Build a Law Office Staff that Cares

Join Ron Friedman, JD., Senior Consultant Fireman & Company, and our Moderator Catherine Jones, Online Editor of Law Office Manager as they discuss proven ways to cut costs, increase revenue & increase profit in today's highly competitive legal marketplace. Ron Covers: The trend of clients moving towards In-House Counsel and why they are making this change How to … [Read more...] about Lessons From the “New Model” Law Firm