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Your career

National Memo Day: A Reminder to Master the Art of the Office Memo

May 21, 2025

National Memo Day, celebrated each year on May 21, might not be the most famous observance on your calendar—but as an office manager, it’s a great opportunity to take a fresh look at how you communicate through memos. Whether you’re a frequent memo-sender or haven’t written one in years, this day is a nudge to reflect, refine, and maybe even reboot your approach. If your … [Read more...] about National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

May 13, 2025

A law office administrator plays a vital role in maintaining the ethical standards and integrity of the firm. Your responsibilities encompass a range of tasks that have a direct impact on the firm's reputation, client relationships, and overall success. Here are key ethical considerations that should guide your actions and decisions as a law office … [Read more...] about Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

May 13, 2025

Starting a new role as an office manager can be an exciting yet challenging experience. It’s not uncommon to feel a bit overwhelmed in the beginning, but by taking proactive steps, you can build your confidence and excel in your new position. Here are some valuable tips to help you grow in your role as an office manager: 1. Understand Your … [Read more...] about 10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

May 8, 2025

A manager can have great knowledge and great skills, but without credibility with both attorneys and staff, don't expect success. What is credibility? It can be defined as "what we do and how we do it that causes others to respect and believe us." The "what-we-do" is the tangible things—the work and its results. The "how-we-do-it" is the behavior that demonstrates a person's … [Read more...] about 8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

May 7, 2025

By Lynne Curry Question: When our newly hired general manager pulled me into his office this morning, he asked me to fire a staff member, an individual I know well and who’s always impressed me as a hard worker. I run our company’s HR department. I asked, “Could you give me the details, so I can create a solid case for our file?” The GM, a fifty-something white man … [Read more...] about Do I Fire A Staffer Who Doesn’t Deserve It?

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

April 29, 2025

Reaching out to someone you haven’t spoken to in a while can feel a little awkward—but when done with authenticity and a clear sense of purpose, it can also be incredibly rewarding. Whether it’s a former colleague, mentor, or someone you crossed paths with years ago at a conference, reviving an old connection can open new doors and enrich your professional network. As an office … [Read more...] about Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

How I Outsmart My To-Do List (with a Little Help from Tech)

April 23, 2025

By Camille Stell In the fast-paced world of small law firms, wearing multiple hats is the norm. Whether you're a paralegal juggling deadlines and client correspondence or an office manager coordinating calendars and compliance, staying organized and efficient is key. As someone who consults with law firms every day, I’ve discovered two tech tools that have transformed my … [Read more...] about How I Outsmart My To-Do List (with a Little Help from Tech)

What to Do If You’re the One Who’s Always Late

April 21, 2025

Let’s be honest—being an office manager who struggles to get to work on time can feel a little awkward. You’re the one who sets the tone for the office, enforces policies, and expects your team to be punctual and professional. So when you’re racing through the door with your coffee in one hand and your bag half-zipped, it can throw off your whole day—and your … [Read more...] about What to Do If You’re the One Who’s Always Late

Is AI Pushing You Into a Career Change?

April 18, 2025

By Lynne Curry Tish spent fifteen years as a legal assistant. She’d honed her skills and mastered the ins and outs of case files and court scheduling. She knew the quirks of each of her senior partners. A year ago new software rolled in—AI tools that scanned thousands of pages of case law in seconds, summarized legal documents with eerie precision, and auto-generated … [Read more...] about Is AI Pushing You Into a Career Change?

The Benefit of a Wind-Down Ritual

April 10, 2025

By Camille Stell Transitioning from work to home was never something I had to think about. In the before (pandemic) times, I stepped away from work by getting in my car for an hour commute. I thought about my day, but I also began to naturally transition away from my work mindset. I listened to music or a podcast, I ran errands, or thought about meal planning, and by the … [Read more...] about The Benefit of a Wind-Down Ritual

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National Memo Day: A Reminder to Master the Art of the Office Memo

Using Performance Improvement Plans (PIPs) Effectively with Staff

Vacation staffing checklist for law office administrators

Build a fortress: A strong workplace security culture

How and when to ask a client for a referral

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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