As a law office manager, one of your many responsibilities is handling delicate client communications. Announcing raised rates is never an easy task, but with careful planning and a client-focused approach, you can manage the process smoothly while maintaining trust and professionalism. Here’s how to navigate this important conversation with grace and clarity. 1. Start With … [Read more...] about How to Communicate New Raised Rates for 2025 to Your Clients
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End-of-Year Compliance Review Checklist
As the year draws to a close, it’s the perfect time for law office administrators to take stock of compliance practices and ensure the firm is on solid ground heading into the new year. From trust accounting to CLE compliance, a thorough review can help identify any overlooked details, maintain regulatory standards, and set a strong foundation for the months ahead. Use this … [Read more...] about End-of-Year Compliance Review Checklist
Get Ready for the 8 Top Compliance Challenges Coming in 2025
With new regulations, evolving technology, and increased scrutiny from both clients and regulators, 2025 is poised to bring a fresh set of hurdles for you to navigate. Being proactive and prepared can save your firm from potential pitfalls. Let’s explore the eight top compliance challenges on the horizon and how you can tackle them effectively. 1. … [Read more...] about Get Ready for the 8 Top Compliance Challenges Coming in 2025
Performance Reviews: Love Them, Hate Them, or Just Survive Them
Managers have mixed feelings about performance reviews, reflecting both their potential benefits and significant challenges. Many recognize the importance of performance reviews for employee development and organizational alignment. However, traditional review methods often come under criticism for being ineffective and overly time-consuming ... and stressful for both … [Read more...] about Performance Reviews: Love Them, Hate Them, or Just Survive Them
Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues
Getting promoted to office manager can be a mixed blessing. As a former staffer, the new manager comes into the job knowing the good performers, the bad performers, the shortcuts, the troublemakers—and a few secrets. But the former peers also know their new boss, including strengths, weaknesses, and what buttons to push. Along with that, they are wondering how their … [Read more...] about Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues
Mid-November Checklist for Your Holiday Staff Party
Hosting a staff party is a great way to celebrate achievements, recognize hard work, and strengthen bonds among team members in a law office. For a law office administrator, mid-November is an ideal time to make sure all plans are on track and that no detail is overlooked. This checklist is tailored to help you organize every aspect of the event, from finalizing the guest list … [Read more...] about Mid-November Checklist for Your Holiday Staff Party
Sending Holiday Cards? It’s Time to Get Cracking!
Sending holiday cards is a thoughtful way to show appreciation to your clients, colleagues, and business partners. With the end-of-year rush fast approaching, it’s important to start planning now to ensure everything goes smoothly. Here’s how you can break down the project so your cards are ready and out the door by early December. 1. Build Your List in Early November Begin … [Read more...] about Sending Holiday Cards? It’s Time to Get Cracking!
How to help set up a lawyer blog to market your firm
Assisting a lawyer in creating a legal blog can be a rewarding project, enhancing the law firm’s visibility and establishing the attorney as a thought leader in their practice area. As a law office administrator, your role will be crucial in streamlining this process. Here’s how you can effectively assist: 1. Identify the Blog's Purpose Help the lawyer clarify the blog’s … [Read more...] about How to help set up a lawyer blog to market your firm
Improve your case and matter management
In a busy law office, efficient case and matter management are vital to ensure that client needs are met promptly, deadlines are adhered to, and information is organized. An organized tracking system can streamline operations, improve communication among team members, and enhance overall productivity. Consider the following strategies for tracking cases and matters in a law … [Read more...] about Improve your case and matter management
10 ways your law firm can observe Pro Bono Week 2024
Pro Bono Week, sponsored by the American Bar Association’s Standing Committee on Pro Bono and Public Service, is a national celebration that highlights the outstanding volunteer work lawyers provide to those who cannot afford legal services. It's a week dedicated to recognizing the importance of pro bono work and encouraging attorneys to give back to their communities, such as … [Read more...] about 10 ways your law firm can observe Pro Bono Week 2024